Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
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Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5 out of 5
5
Fast delivery, amazing products. Love my chrome ne
on September 12, 2022
Posted by: Beto Cafa
from Fresno, CA
[This review was collected as part of a promotion.] Si far my nespresso experience has been amazing. I am getting what I paid for . Definitely nespresso is a top premium brand focused on demanding coffee fans.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Show stopper
on September 12, 2022
Posted by: MBDiva
from VA
[This review was collected as part of a promotion.] I have loved inviting my friends over for breakfast. This is great. A great conversation piece and everyone wants to see it work and taste the finish product. They are all talking about getting one and want to know how I got one so fast. They are wonderful and they also help the aroma of coffee fill the room.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it
on September 12, 2022
Posted by: Wizzy
from St. Paul, MN
[This review was collected as part of a promotion.] So so great having my own espresso at home and not waiting in line anymore hahaha
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
User Friendly
on September 12, 2022
Posted by: jcasbar21
[This review was collected as part of a promotion.] This is my first time using a single serve machine. The Nespresso - Vertuo Next was easy to put together and even easier to use. Fill the water tank, put in your pod of choice and watch it brew! It automatically reads what size pod you have and adjusts the amount of water and brewing time needed. You can make a few different sizes, from a single shot of espresso to an entire carafe of coffee. The standard coffee sized pod is 8 oz, which I think is a little small. I wish there was a 12 oz pod that would better fill my thermos. The machine is also a little loud. I would have given 5 stars if it was not so loud and if more pod sizes were available.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfect for guests!
on September 12, 2022
Posted by: TLCJ
from Moore, Oklahoma
[This review was collected as part of a promotion.] I'm not a coffee drinker but a lot of my friends and family are. I like to have a coffee maker at home for when guests come over but ours broke when we recently moved. This is perfect for us because our guests rarely drink a full pot when I make it. With the Vertigo Next we can make a cup at a time and each person can have their favorite roast. I wish I would have invested in this a lot sooner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
AmaZing
on September 12, 2022
Posted by: Patriii
from Los angele
[This review was collected as part of a promotion.] Best coffee out there! Feels like having a coffee in europe
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
3rd Machine's the Charm
on September 12, 2022
Posted by: Tj
from Michigan
Do not get this one, get Plus. I would have never bought it if I knew it would break 2 times after a few weeks using the first one and 1 week using the second. It looks like the Plus is better, so why not put this in place of it? 3 machines... one too many to go through in a total of 5 weeks or less.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hi, Tiffanie. Thank you for your review. We are happy to see you were able to speak with a machine expert and arrange to receive a replacement machine. If you need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Awesome!
on September 12, 2022
Posted by: Flower22
from New market, AL
[This review was collected as part of a promotion.] Recently I had the opportunity to try the Vertuo Next Nespresso Machine. This machine is absolutely wonderful! It’s very easy to use and has options for your cup size. It heats up quickly and is ready to use in seconds! It even has a fun little trash compartment . When you open the lid to prepare for another cup it flips the used coffee pod into the built in trash compartment. This is really neat. I love it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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