Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
3
Unmatched flavor
on September 15, 2022
Posted by: Issy78
from Lockport NY
[This review was collected as part of a promotion.] Brews wonderfully, tastes great, not like any other at home products I've ever had in the past. Easy to use. Just plug drop the nepresso capsule in, slide over the lever press the button and viola! Instant brew. The barcode attached to your capsule tells the machine what is being brewed. Crema atop every delicious cup brewed. Cleaning the machine after every brew can be a bit time consuming and forgetful when in a rush. The cost of the capsules is steep also. I looked into purchasing more and was a bit shocked.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Water tank is too small
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , September 16, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good so far
on September 15, 2022
Posted by: LC
from San Luis Obispo, CA
[This review was collected as part of a promotion.] I haven't used this much but have had no problems so far. The only con I've found so far is that the vertuo requires specific pods that only Nespresso sells, and I'd love to find a less expensive option.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A little flimsy but works great so far!
on September 15, 2022
Posted by: Giraffe2
from New York, NY
[This review was collected as part of a promotion.] Really satisfied with my purchase - it’s a bit difficult to learn the complete functionality of the Next since it uses just one button, but all in all very happy now that I understand it a bit better. Good machine! Wish the wire didn’t stick right under the platform it stands on though - makes it a bit flimsy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
INCREDIBLE taste
on September 15, 2022
Posted by: bowens26
from Seneca, South Carolina
[This review was collected as part of a promotion.] I got this Nespresso Virtuo Next for my office at work and it has single-handedly eliminated the need/want to visit coffee shops during the week! The sleek design fits in flawlessly and doesn't stick out awkwardly. This taste is so rich and creamy with much more depth than other coffee machines I've had in the past. It is a little loud - it's definitely not a quiet machine, but you get incredible coffee at the end, so it's not a huge issue for my office. The only thing reason that I took 1 star off is because the Nespresso Virtuo capsules are a little difficult to get without ordering online - also, it took a little researching to figure out how to program the capsules to my cup-size and preference. Also, sometimes the coffee isn't as hot as we'd like it - but other times it is, and we can't figure out why.
Pros: Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Too Noisy, Does not make coffee hot enough
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee Maker
on September 15, 2022
Posted by: John93
from Upstate NY
[This review was collected as part of a promotion.] Upon opening the box you will find that the fit and finish of this unit is very clean and uniform. Operation is made very simple and I like the fact that it takes cartridges. When I have limited time to make my coffee in the morning, this comes in handy. My favorite aspect of this unit is the compact size. It is very easy to clutter up ones counter top, but the trim figure of the Vertuo Next lends itself well to keeping a tidy kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on September 15, 2022
Posted by: JRobles
from Böboingen, Germany
[This review was collected as part of a promotion.] Perfect cup of coffee every morning! I love love my vertuo machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on September 15, 2022
Posted by: Aniceto
from Shoreview
[This review was collected as part of a promotion.] Amazing coffee machine!
My wife and I are both coffee lovers I like mine dark while she usually add milk or cream to hers. This machine is absolutely perfect for me. It is very easy to use just one button. Before the first use i followed instructions and added so ole water to the tank then pushed the cup button 3 times to start rinsing the machine. After that I prepared my first cup.
What was included : one Nespresso glass mug, some coffee pods, and the machine. To prepare the coffee i just had to slide the machine lid to unlock it. Then add a pods and close the lid back and lock it. The coffee will be ready in no time. I like that when opening the machine it will toss the used pod in a small chamber which can be opened on the side. I also like its size it does not take to much room on the countertop. Something I didn't like is the Cord length it is very short and can barely reach the outlets.
My wife and I are both coffee lovers I like mine dark while she usually add milk or cream to hers. This machine is absolutely perfect for me. It is very easy to use just one button. Before the first use i followed instructions and added so ole water to the tank then pushed the cup button 3 times to start rinsing the machine. After that I prepared my first cup.
What was included : one Nespresso glass mug, some coffee pods, and the machine. To prepare the coffee i just had to slide the machine lid to unlock it. Then add a pods and close the lid back and lock it. The coffee will be ready in no time. I like that when opening the machine it will toss the used pod in a small chamber which can be opened on the side. I also like its size it does not take to much room on the countertop. Something I didn't like is the Cord length it is very short and can barely reach the outlets.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee
on September 14, 2022
Posted by: Ebbyerc
from Illinois
[This review was collected as part of a promotion.] I'm really enjoying this Verturo coffee machine. It was really easy to set up. I was brewing a cup of coffee in no time. The flavor tastes just like a fresh brewed pot. I like that it kicks out the coffee pods into a basket. It is a perfect little coffee machine.
Pros: Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA