Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Love it!
on September 14, 2022
Posted by: Tgg
from DC
[This review was collected as part of a promotion.] I bought this a month ago and I have used it every day since! I love the different kinds of coffee I can use on it and I also love that it is so easy to clean after using.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek compact look
on September 14, 2022
Posted by: Iratea1
from Florida
[This review was collected as part of a promotion.] I received the Nespresso - Vertuo Next. I love the sleek new look. It is more compact and takes up less space. But with that the used pod holder is smaller so it will have to be emptied more often. The place where you put the pod is different than the last model. You have to lock it which requires two hands to use. Not the easy lift too like the previous model. It does also have WI-FI capability. There is an app you can download to help with your machine. So if your water runs out mid brew it will notify your phone. And not to mention Nespresso has a. Great variety of delicious coffees to choose from!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Freak Approved
on September 14, 2022
Posted by: RJay84
from Boston
[This review was collected as part of a promotion.] I have just about every coffee making gadget and they each have their reason to be. This is just another tool in my arsenal. I love this machine, and I have never cared for the single pod brewers. I don't think most of them make a good cup of coffee and there are plenty of easy ways to get good coffee. This hits the nail on the head delivering EXCEPTIONAL coffee with incredible convenience.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Needs some work
on September 14, 2022
Posted by: Ian212
from Georgia
[This review was collected as part of a promotion.] My concern is mostly just with the feel of things. The water container and overall the entire construction felt a bit flimsy. Power cable is a little short for my needs. Cleanup is very simple an easy, though!
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 15, 2022
Thank you for your feedback. Whether positive or negative, customer comments are our most powerful tool in the assessment of our performance and we'll note your concerns for product development.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice and quick
on September 14, 2022
Posted by: Neeni1
from St. Louis
[This review was collected as part of a promotion.] I received this product in exchange for my honest review. I absolutly love this . This was easy to assemble quick fill up of water tank a few expresso pods were included so I tried it out right away. It was easy just pop a pod in and hit button it also included a nice glass mug to use . It's a nice size compact doesn't take up much counter space at all.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE!!
on September 14, 2022
Posted by: treat
from Arkansas
[This review was collected as part of a promotion.] I absolutely love my Nespresso, it’s the best purchase I’ve made. Very easy to use, and I love the milk frother attachment (:
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple Easy To Use!
on September 14, 2022
Posted by: ElleO
from GA
[This review was collected as part of a promotion.] This is such a great coffee machine. I like that it comes in recycled packaging and it's also made from recycled materials. It comes in tons of colors but I have the dark grey which is lovely. It's just the right size to fit on my kitchen counter. I can brew a variety of
coffees in whichever size I like and It has a removable water tank which I prefer. It's very simple to use and I like that automatically shuts off after 2 minutes. the automatic capsule ejection and The descaling cycle is so easy to use. The coffee taste great and is
done in no time. I would recommend this to anyone looking for a simple easy to use coffee maker.
coffees in whichever size I like and It has a removable water tank which I prefer. It's very simple to use and I like that automatically shuts off after 2 minutes. the automatic capsule ejection and The descaling cycle is so easy to use. The coffee taste great and is
done in no time. I would recommend this to anyone looking for a simple easy to use coffee maker.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee machine
on September 14, 2022
Posted by: Ccruz36
from Wisconsin
[This review was collected as part of a promotion.] I truly am impressed by the overall quality, design, functionality, and durability of this coffee machine. I appreciate all of the options to brew such as coffee, espresso, double espresso, and barista style coffee. I like that I can set my coffee sizes ( 5 oz, 8oz, and 14 oz) depending on my want for that cup of coffee. This machine also automatically adapts its brewing based on each capsule you chose to you, such impressive technology! I love the sleek modern design and since I have a small kitchen, the small compact size is much appreciated. It's truly hard to believe this Nespresso machine is made from recycled plastic. I highly recommend this product as it will not disappoint and because it is well built, easy to use, and works so well.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA