Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Birthday Present
on September 16, 2022
Posted by: Sissy
from Fort Worth TX
[This review was collected as part of a promotion.] Bought this for my mom’s birthday as she loved my coming to my house to drink my coffee, and she loves it! I got it in white to match her kitchen and it looks so good on her counter!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money!!
on September 16, 2022
Posted by: Anonymous
from San Antonio, TX
[This review was collected as part of a promotion.] I bought my machine almost a month ago and I’ve used it every single day! I love how quiet and quick it is and how easy it is to use !!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on September 16, 2022
Posted by: Mzhvj1202
from Slidell
[This review was collected as part of a promotion.] Been using for awhile now and I must say it’s been filled with great cups of coffee. First off is size, doesn’t take up much space on the counter and so far it easy to clean. It was a bit of a transition from k-cups but well worth it.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome maker
on September 16, 2022
Posted by: Ranchel
from Greenwood IN
[This review was collected as part of a promotion.] This really replaced my keurig and is so good. It takes up less counter space than my other one did. It makes a really delicious cup of coffee in the morning. The pods are easy to find as well. It’s great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous
on September 16, 2022
Posted by: Sunshine79
from Dallas
[This review was collected as part of a promotion.] I have always been a big fan of all the nespresso products. This machine is no exception. I love how easy it is to make my morning cup of coffee. Extremely easy to use AND it’s a cute little machine. I recommend for sure
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Nespresso Machine
on September 15, 2022
Posted by: Mel85
from Clinton, TN
[This review was collected as part of a promotion.] I have been using this Nespresso machine for a few weeks now and it works pretty well. It brews quickly and the espresso is delicious every time. I love the compartment the pods dispose in, makes clean up easier. My only slight complaint is that it is a little loud, but other than that, it works great so far.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Thank You Next
on September 15, 2022
Posted by: vballe
from El Paso, TX
[This review was collected as part of a promotion.] I was so looking forward to loving the Nespresso Next, and I had such high expectations. Unfortunately, the Verturo Next did not live up to them. My major grievance and flaw of the machine I got, is that it only makes a small shot of espresso, even when it is filled to the top with water. I'm certain something is wrong with my machine. My husband and my son have tried to get it to work correctly, but that's all I get of coffee. Now the flavor of the espresso is absolutely delicious. Another thing, that discouraged me is that I received the black and white Nespresso, and not the solid black that was on the box.
Cons: Does not make enough coffee in a cup
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , September 16, 2022
Hi. Thank you for you review. We are dismayed to learn the Vertuo Next machine does not meet your expectations. We recommend running a priming cycle weekly through your machine to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple to use and high quality
on September 15, 2022
Posted by: JayRay
from Wooster, Ohio
[This review was collected as part of a promotion.] I actually really think that Nespresso did a good job of packaging and presenting this machine. I was immediately impressed with the quality of the device when I pull it out and set it up for the first time. I was making great tasting espressos within minutes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA