Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I'm in love
on September 18, 2022
Posted by: Kimmeuto
from Northern NY
[This review was collected as part of a promotion.] I was gifted this gorgeous Nespresso Vertuo Next in exchange for my honest review. I am in love! The rose gold accent is immediately striking, and the slim design allows this to fit next to my everyday machine.
There is an app to download, to connect the machine to my phone! This is for troubleshooting and instructions. I am impressed!
A glass mug and two different kits of capsules came with this package!! This really is the best gift, and the espresso is delicious. The only thing I have yet to learn, is how to get different capsules for different brew sizes. I prefer a mug full of coffee, rather than a splash of espresso unless I'm adding the espresso shot to an iced or blended coffee.
Thank you for my gift!!!
There is an app to download, to connect the machine to my phone! This is for troubleshooting and instructions. I am impressed!
A glass mug and two different kits of capsules came with this package!! This really is the best gift, and the espresso is delicious. The only thing I have yet to learn, is how to get different capsules for different brew sizes. I prefer a mug full of coffee, rather than a splash of espresso unless I'm adding the espresso shot to an iced or blended coffee.
Thank you for my gift!!!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Very slow and noisy. Coffee tasted very dark
on September 18, 2022
Posted by: Julesnj
[This review was collected as part of a promotion.] When I first turned this on, I had a blinking orange light and it wouldn’t prepare my coffee, then when it did, it was only like a quarter of a cup. The machine is very loud and doesn’t have many options like keurig does. The espresso tastes very dark and almost burnt. I would recommend this to people who like their drink very dark.
Pros: Appealing Design
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine does not meet your expectations. If you would like to speak with our Machine Experts regarding your Vertuo Next, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting information can be found on Nespresso.com/help at any time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso vertuo next
on September 18, 2022
Posted by: Merry mermaid
from Pacific Grove, California
[This review was collected as part of a promotion.] Purchased a second one for my daughter after enjoying my own machine. Love the design!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee!!!
on September 17, 2022
Posted by: Alma l
from Kissimmee
[This review was collected as part of a promotion.] Absolutely love this coffee maker. First I feel so fancy drinking it especially with the glass mug. The coffee is perfect and frothy! Ad creamer to sweeten it up. This beats other brands with pods because the coffee isn’t watered down. It’s Rich and full of flavors!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow!
on September 17, 2022
Posted by: demi2319
from Tamaqua, pa
[This review was collected as part of a promotion.] This is such a counter saver! I love that this does a great job, and it is not overly bulky! We are a huge fan of the double expresso options! This was so easy to set up, and I love how it collects the used pods for later disposal. This makes the coffee process on busy mornings so easy! This would make a fabulous gift!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than the coffee shop!
on September 17, 2022
Posted by: JennUNC
from Burlington
[This review was collected as part of a promotion.] The Nespresso exceeded our expectations. It's fast, easy to use, and makes excellent coffee. It's an easy one button operation making it extremely simple to work. It's also light weight and small so it doesn't overwhelm our countertops by taking up too much space.
It comes with a nice assortment of coffees and there are different size pods depending on what size espresso or coffee you prefer. It's also blue tooth and Wi-Fi so you're able to order new pods on your app as well as trouble shoot any issues that may arise. The coffee is fantastic and rivals our favorite expensive coffee shops.
I highly recommend the nespresso and I already plan to purchase one for my parents for Christmas!! We use it every day, and we've already saved a ton of money by making our coffee drinks at home!
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fast Brewing
on September 17, 2022
Posted by: Leo01
from Long Island City, NY
[This review was collected as part of a promotion.] This is a very good fast brewing coffee machine. I appreciated the fast brewing and the ability to set it up from my phone. Did not take too much space on my countertop. It also looks nice and sleek...
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Wide variety of capsule brands to choose from
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever!
on September 17, 2022
Posted by: Rose26
from NY, NY
[This review was collected as part of a promotion.] The Nespresso Venturo Next is amazing. It is my go to coffee machine for coffee, espresso and lattes. It brews the perfect amount of coffee on the go. I would definitely recommend this Nespresso machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA