Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great Product
on September 18, 2022
Posted by: Treaven08
from Dickson TN
[This review was collected as part of a promotion.] I am so happy to have received the Nespresso - Vertuo Next coffee maker! If you're a coffee lover then this is the coffee maker for you. Make it by the cup for fresh hot coffee everytime. It can make coffee in a variety of ways such as espresso Or lattee. The machine itself is smaller size so would work well in any kitchen. Very nice quality machine and easy to clean.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on September 18, 2022
Posted by: Amanda1734
from Waterford, mi
[This review was collected as part of a promotion.] This espresso machine is amazing! I made a regular coffee pod on it and it was probably the best coffee that I’ve ever tasted. I love how it makes the foam on the top. It is so much better than the other machines that are single pod machines. Also when you open the machine to change pods it discard the pod into a little compartment that you can take out and dump the used pods out. This is a definite game changer for me. The machine came with a bunch of different espresso and coffee pods to try, along with a nice glass coffee mug. I set this machine up at work and everybody went crazy over it. It is safe to say that this is the new coffee machine at work.
Pros: Convenient, Easy to Use, Has Delicious Crema, Comes with a milk frother
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on September 18, 2022
Posted by: Mainej82
from Dallas ga
[This review was collected as part of a promotion.] I am amazed by tjis prodict. I can now get quality coffee house espresso at home. Its wifi and lets me know when i need to add water. The pods are absolutely delicious. If you are a coffee maker this machine is a must.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice coffee maker
on September 18, 2022
Posted by: Cupcake
from Cuyahoga Falls OH
[This review was collected as part of a promotion.] This is a really nice coffee maker. It’s very sleek and fits nicely on my counter without taking up a lot of room. It’s very easy to use. I’m more familiar with a different brand of machine but had no issues learning to use this one. It makes a nice cup of coffee!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Dissapointed
on September 18, 2022
Posted by: Suzi
from Ankeny, Ia
I bought this for my husband last Christmas and it just crapped out this weekend. I will say the customer service tech representative was exceptional, especially considering it was a Sunday morning prior to having coffee! Shame on me... these rating reviews with a 1 are extremely high. I was very happy with my machine when it worked!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 19, 2022
Thank you for your review, Suzi. We are dismayed to learn that the Vertuo Next machine did not perform to the best of its abilities, and we are glad to see that you were able to make a determination with our Machine Experts. If you need any further assistance with your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting information can be found on Nespresso.com/help at any time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow! What a machine.
on September 18, 2022
Posted by: Farm wife
from Ohio
[This review was collected as part of a promotion.] I will start this review by saying I am a coffee snob. If it’s not quality, I don’t want it. Well, let me tell you- this little machine is amazing! Quality coffee and espresso drinks brewed at home for a fraction of coffee shop prices. It’s quite easy to brew a cup. There’s one button that starts the brew. Within a minute, you have the start of a delicious cup o joe. If I had one negative, it would be the temperature. It’s just not quite as hot as I like it but that is far outweighed by the positives. It’s also the perfect size to keep setting out on the counter top.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
For the coffee connoisseur!
on September 18, 2022
Posted by: Wayjen05
from Walton, KY
[This review was collected as part of a promotion.] This is the perfect specialty coffee maker that can range from making an espresso to a carafe. The pods are simple to place into the machine. I love what happens after the pod is done. The machine picks it up and tosses it into a trash bin in the machine. So many flavor combinations!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
NESPRESSO VIRTUO NEXT FIVE STARS!
on September 18, 2022
Posted by: 00707
from New Orleans
[This review was collected as part of a promotion.] My NESPRESSO VIRTUO NEXT has a Sleek and Elegant Design AND makes the BEST COFFEE! Unlike No Others! A Must Have!
Down here in New Orleans we know our coffee and its a way of life! We want THE BEST! The Nespresso Virtuo Next makes Smooth and Rich coffee or espresso or double espresso with a touch of a button!
Each capsule you select is custom brewed for cup size, brewing time, pressure, and temperature too!
Nespresso Virtuo Next brews coffee in your home like a gourmet coffee shop!
Even has an app to download for your smartphone!
Perfect size 5.5 inches wide and its sleek and elegant design is the perfect size for your home!
Our Nespresso Virtuo Next Cappuccino's and Lattes are delicious and brewed to perfection! The Crema is Perfect! GET ONE!
THE BEST! FIVE STARS!
Down here in New Orleans we know our coffee and its a way of life! We want THE BEST! The Nespresso Virtuo Next makes Smooth and Rich coffee or espresso or double espresso with a touch of a button!
Each capsule you select is custom brewed for cup size, brewing time, pressure, and temperature too!
Nespresso Virtuo Next brews coffee in your home like a gourmet coffee shop!
Even has an app to download for your smartphone!
Perfect size 5.5 inches wide and its sleek and elegant design is the perfect size for your home!
Our Nespresso Virtuo Next Cappuccino's and Lattes are delicious and brewed to perfection! The Crema is Perfect! GET ONE!
THE BEST! FIVE STARS!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA