Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Good coffee without fail
on June 21, 2023
Posted by: Rola
from Georgia
[This review was collected as part of a promotion.] Great quality consistency is why we went with nespresso! A little pricey but great product
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes ‘regular’ coffee taste like dirtwater!
on June 20, 2023
Posted by: My Boy Blue
from Flori-duh
[This review was collected as part of a promotion.] Honestly - I’m not even a coffee person. But the Vertou is so far beyond my Kureig - there isn’t a comparison. It’s replace the coffee maker on our boat as well as at the house. Compact size but huge value.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Espresso, Super Easy to Use
on June 20, 2023
Posted by: hayniacforlife
from College Station, TX
[This review was collected as part of a promotion.] I set up this machine about a week ago, and I was surprised with how simple it is to use. I love how it automatically detects the Nespresso pod size and deposits the empty pod into the little trash bin. I've never had an espresso machine, but it tastes so much better and smoother than I expected!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on June 20, 2023
Posted by: Shoes
from Maryland
[This review was collected as part of a promotion.] I bought this a few weeks ago and it makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Loving my Vertuo Next!
on June 19, 2023
Posted by: KQTee
from Los Angeles Area
Bought this about a month ago and loving it. Wish the coffee temperature was a bit hotter as I do like my coffee very hot. Adding milk to th 7.7 oz. does cool it down quite a bit. I love trying the various coffee varieties. Loving the ability to try various flavors and recipes. Definitely a keeper and highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
This is my third machine
on June 18, 2023
Posted by: MelissaP
from Nashua, nh
[This review was collected as part of a promotion.] Love this machine but 2 have broken, on my third one in 3 years. Disappointed they weren't replaced for me. If this one doesn't hold up, I won't be buying again:(
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, June 20, 2023
Thank you for your review. We are disappointed to learn that your experience with our Nespresso machines have not been as seamless as we would like. Please contact us at 800-562-1465 if you experience any issues with the Vertuo Next machine. Additional assistance is also available at Nespresso.com/help
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best tasting coffee
on June 17, 2023
Posted by: Jojo
from Fairfield ct
[This review was collected as part of a promotion.] I bought this about a month ago and have been enjoying being my own barista! So many options to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee ever!
on June 17, 2023
Posted by: Sonicdream
from Knoxville, Tennessee
[This review was collected as part of a promotion.] I have tried coffee so many different ways with several types of machines and Nespresso takes the prize for best selection,flavor and price.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA