Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Fantastic Machine
on September 20, 2022
Posted by: Robin _Lackey
from Salem, IN
[This review was collected as part of a promotion.] Such a gorgeous machine! Looks great on my countertop and cleans up easily. Makes delicious coffee of all sorts! So far we have tried the coffee, espresso and tea. It makes magnificent iced tea! It can do everything of course. It's all you will ever need to have great tasting coffee. Pods are a bit expensive but I knew that going in. Excellent selection of pods and all around quality machine. Highly recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on September 20, 2022
Posted by: Nixxx
[This review was collected as part of a promotion.] If you’re considering this or a keurig stop your search now!! This is what you want. It makes coffee so much stronger, richer/bolder tasting, and smoother! It’s also so much faster. I can have a cup of espresso in about 3 minutes. One thing that was super exciting to me about this that I didn’t realize before receiving, once you open the lid after using a pod, it automatically ejects the pod into a hidden basket that opens on the side. Also, I thought this thing would be a headache to use, but nope! Took me about 5 minutes to fully understand the entire mechanism. Side note: I’m a Starbucks blonde espresso lover and I particularly like the pink pods. Anyways, worth its weight in gold!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on September 20, 2022
Posted by: Calbtx89
from San Antonio
[This review was collected as part of a promotion.] I am so happy with Vertuo Next by Nespresso! My kitchen is small and does not have a lot of counter space so I made a little coffee bar and the Vertuo Next just made it perfect. Thankfully it is very sleek and compact! It’s on 5.5 inch wide, which made it sit perfectly on my small coffee bar. With it being so compact, it is also very light in weight - it’s less than 10 lbs! I love that it doesn’t take up much room but has so many features! It automatically adjusts the brew to each capsule, everything from a single shot of espresso to a full cup of coffee. I am so thankful it’s only one button and it does all the work. There will never be a time again where I want a big cup of coffee and accidentally make an espresso size. Even in a rush I’ll know my coffee or espresso will be perfect every time. Each cup I’ve had has been absolutely perfect - hot, bold, flavorful, and smooth. With a quick heat up of 25 seconds I never not have enough time to make some! Another great feature is the 37 oz water tank! Just because it’s small and compact doesn’t mean I have to worry about filling the water up constantly. Even when I’m done the machine pops the used capsules and stores it itself until ready to empty into the trash. It is truly the perfect size with the perfect sleek look and features. The only con is that is can be quite noisy while brewing. Overall, I would recommend this to anyone but especially those who don’t have a lot of room but want a great espresso and coffee maker - this one is for you!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of espresso!
on September 20, 2022
Posted by: Christina45
from Virginia
[This review was collected as part of a promotion.] We are big coffee drinkers in my house and I’ve been very pleased with the quality from this Nespresso Vertuo Next machine. The machine is super easy to use and quick to clean. It makes great tasting espressos and the carafe function is great for larger quantities. I’m looking forward to getting more pod varieties to try!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Learning curve
on September 20, 2022
Posted by: Mants
[This review was collected as part of a promotion.] I should have done more homework before getting the nespresso machine as I was not prepared for the amount of effort needed to brew a single cup. I had to read the manual and watch the video tutorials. My machine came with a few unlabeled nespresso pods. I didn’t know what I was brewing or how much it would actually make. Machine is beautiful but a little
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Response from Nespresso USABy Nisha B, Customer Service , September 22, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my new Nespresso machine
on September 20, 2022
Posted by: Anonymous
from Miami, FL
[This review was collected as part of a promotion.] This is the second Vertuo line machine I purchase. Love how it makes the coffee and espresso every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious Coffee
on September 20, 2022
Posted by: Mommaduke
from Chantilly, VA
[This review was collected as part of a promotion.] This machine is beautiful and looks great on the counter. I also love the delicious lattes, espressos and coffee it creates. I can quickly make a cup to bring to the bus stop which depending on the morning would not happen otherwise. I also love the ease of use and the canister collects the empty pods allowing me to have more coffee with less cleaning.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great espresso
on September 20, 2022
Posted by: lady34
from New Palestine, Indiana
[This review was collected as part of a promotion.] The Vertuo Next Nespresso machine is wonderful. It brews a great cup of espresso. You have to download a program for it but well worth it. Very sturdy and will last a long time. You can purchase different flavors for it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA