Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
1
Descaling too complicated
on June 26, 2023
Posted by: Perri
from Wilmington ,Delaware
Love the coffee but the descaling process is too complicated. This may go on the shelf if every 3 months have to do this
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, June 27, 2023
Thanks for your review. We are sorry to learn you are experiencing issues descaling your Vertuo Next machine. Our Machine Experts would be happy to aid. Please don’t hesitate to contact us at your earliest convenience via our toll-free number 1-800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
so easy to use!
on June 25, 2023
Posted by: mahimahi
from houston
[This review was collected as part of a promotion.] i used to have a complicated espresso machine but bought this because i needed something simple and easy to use. i love how fast it works and still tastes great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on June 25, 2023
Posted by: Inge
from Agoura Hills and Mandalay Bay, California
[This review was collected as part of a promotion.] Just received my second Nespresso machine with my favorite decaf coffe sleeves - Melozio! I needed the second machine for our home in Mandalay Bay. Sitting on our deck watching the kayakers and boaters sail by with my coffee is life’s joy! I highly recommend you to buy this special machine and choices of coffee. Enjoy with frothy creamer! Sincerely, Inge
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful tastes and aromas that fill the kitchen
on June 25, 2023
Posted by: Monkey23
from Charlotte
[This review was collected as part of a promotion.] I buy every month since 2017 and make at least 5 coffees a day. Both the machine and the pods are exceptional.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact, easy to use, great for office
on June 25, 2023
Posted by: Traveldc
from Washington DC
[This review was collected as part of a promotion.] This is my 4th nespresso machine and my first vertuo. the vertuo next is very compact but still holds 37oz. It’s quieter than my other machines. So happy with my new machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect new home closing gift!
on June 25, 2023
Posted by: Barb
from Margate, Florida
[This review was collected as part of a promotion.] I loved mine so much, I bought one for my client as a housewarming gift!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice and Simple
on June 25, 2023
Posted by: Easa
from NewJersey
[This review was collected as part of a promotion.] The Vertuo Next machine is light, compact and gets the job done very nicely.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great alternative to coffee prep
on June 24, 2023
Posted by: Coffee achiever
from South Dakota
[This review was collected as part of a promotion.] Have experienced Nespresso in Europe. Liked the quality and convenience. Usually use a French Press, but at times a Nespresso Cafe, Expresso, or Late fits the bill. The Milk Frothier works very well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA