Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great flavors
on March 2, 2026
Posted by: OlgaB
I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too
Written by a customer while visiting influenster.com
Customer Rating
5
Love my nespresso
on February 28, 2026
Posted by: DiliaM
Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.
Written by a customer while visiting influenster.com
Customer Rating
5
A good coffee machine for the ones who like nespre
on December 21, 2025
Posted by: YasmineM
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
Written by a customer while visiting influenster.com
Customer Rating
5
Best cup of coffee ever!
on July 16, 2024
Posted by: CatherineS
I’ve had my Nespresso Vertuo Next for over 2 years. We’ve used it for three people maybe 4-6 cups of coffee a day. It’s easy to set up coming out of the box. Definitely register your new machine with Nespresso. It’s easy to do with Bluetooth. Once your machine is paired online Nespresso can help you solve any problems that may arise. I have had ZERO issues with my machine.
There are videos to show you step by step instructions on how to clean your machine and how to descale your machine. I try to keep my machine cleaned weekly by wiping everything down including opening the top and carefully making sure everything is clear of coffee grounds and dried coffee.
When we travel we always wish we had brought along our Nespresso because regular coffee just isn’t good anymore. Not even bought coffee from Starbucks or Dutch Bros. Can compare. I wish the coffee was less expensive, but you get what you pay for and we will continue to pay for Nespresso coffee!
There are videos to show you step by step instructions on how to clean your machine and how to descale your machine. I try to keep my machine cleaned weekly by wiping everything down including opening the top and carefully making sure everything is clear of coffee grounds and dried coffee.
When we travel we always wish we had brought along our Nespresso because regular coffee just isn’t good anymore. Not even bought coffee from Starbucks or Dutch Bros. Can compare. I wish the coffee was less expensive, but you get what you pay for and we will continue to pay for Nespresso coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Ultimate Coffee Experience
on June 15, 2024
Posted by: caerhey
The Nespresso Vertuo Next offers a premium coffee experience with its advanced brewing technology and sleek design. It delivers a wide range of coffee styles, from espresso to full-sized coffee, with the push of a button. Its innovative barcode system ensures perfect extraction and rich flavor every time. Compact and stylish, runs quiet, the Vertuo Next is a must-have for coffee enthusiasts seeking convenience and quality.
Written by a customer while visiting influenster.com
Customer Rating
5
The best coffee machine!
on June 9, 2024
Posted by: KaylaF
I love my Nespresso! I love that coffee shop, high quality brew but at home! It’s always so smooth and strong and and I love it! It’s easy cleaning and it’s so compact!
Written by a customer while visiting influenster.com
Customer Rating
4
Modern coffee machine
on June 8, 2024
Posted by: LizzR
Beautiful sleek modern design! You do have to wait until the water heats so it does take a few seconds. The coffee is quality and the taste of the coffee from nespresso is top notch, you can make American coffee and expresso. I find that you have to place a little pressure to close the lid (to seal)
Written by a customer while visiting influenster.com
Customer Rating
3
Delivers quality coffee but has significant drawbacks
on June 7, 2024
Posted by: shyn0odles
The Nespresso Vertuo Next has been a mixed experience. The sleek and compact design fits perfectly on my counter without taking up too much space. The machine is user-friendly, with a simple one-button operation that delivers a good cup of coffee. The variety of coffee sizes, from espresso to large mugs, is a nice feature, and the quality is generally good with a rich crema. The barcode system ensures optimal brewing for each pod, making it convenient. Additionally, the machine heats up quickly, so I never have to wait long for my coffee. However, the machine requires frequent descaling, which can be quite annoying. I've also encountered several malfunctions during the descaling process, which adds to the frustration. Cleanup is otherwise easy, and the used capsule container is simple to empty. Overall, while the Nespresso Vertuo Next offers convenience and decent coffee quality, the frequent descaling and occasional malfunctions make it a 3-star product for me.
Written by a customer while visiting influenster.com