Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Don’t think twice
on July 8, 2026
Posted by: JennI
I will always love how convenient and exquisite a Nespresso is. The coffee is always smooth and high quality. It’s easy to use and doesn’t require much! Never looked back
Written by a customer while visiting influenster.com
Customer Rating
4
Espresso that taste so good
on May 18, 2026
Posted by: KarissaS
My husband and I love our Nespresso especially when we’re needing an extra boost of energy and are feeling like espresso. They have so many different flavors and they all taste so good. I love that they made it easy to use, easy to put together, and to clean. We love it and it’s not nosey which is a plus.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect machine for the value
on April 1, 2026
Posted by: JessM
I ordered this for my daughter as a wedding gift, it was a sale I caught one day. Setup and instructions are easy to follow, coffee temp is perfect and doesn’t scald the coffee. 10/10
Written by a customer while visiting influenster.com
Customer Rating
4
Good machine , sometimes taste is off
on March 4, 2026
Posted by: MakaylaO
The pods for this are an okay price. They are easy to make with the machine. Sometimes to watery or burnt. Temp is good. It would be easier to be able to get more.options in store.
Written by a customer while visiting influenster.com
Customer Rating
5
Great flavors
on March 2, 2026
Posted by: OlgaB
I loved out Nespresso vertuo, very easy to use, all coffees come smooth and creamy! The drink temperature is right and the machine itself is very durable and easy to use! Great coffee maker to use for different flavors too
Written by a customer while visiting influenster.com
Customer Rating
5
Love my nespresso
on February 28, 2026
Posted by: DiliaM
Nespresso is by far our favorite coffee maker. The coffee comes out with the foam just like a manual nespresso machine, but with no extra work. They’re coffee flavors are delicious, rich and with bold flavors.
Written by a customer while visiting influenster.com
Customer Rating
5
A good coffee machine for the ones who like nespre
on December 21, 2025
Posted by: YasmineM
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
Written by a customer while visiting influenster.com
Customer Rating
5
Best cup of coffee ever!
on July 16, 2024
Posted by: CatherineS
I’ve had my Nespresso Vertuo Next for over 2 years. We’ve used it for three people maybe 4-6 cups of coffee a day. It’s easy to set up coming out of the box. Definitely register your new machine with Nespresso. It’s easy to do with Bluetooth. Once your machine is paired online Nespresso can help you solve any problems that may arise. I have had ZERO issues with my machine.
There are videos to show you step by step instructions on how to clean your machine and how to descale your machine. I try to keep my machine cleaned weekly by wiping everything down including opening the top and carefully making sure everything is clear of coffee grounds and dried coffee.
When we travel we always wish we had brought along our Nespresso because regular coffee just isn’t good anymore. Not even bought coffee from Starbucks or Dutch Bros. Can compare. I wish the coffee was less expensive, but you get what you pay for and we will continue to pay for Nespresso coffee!
There are videos to show you step by step instructions on how to clean your machine and how to descale your machine. I try to keep my machine cleaned weekly by wiping everything down including opening the top and carefully making sure everything is clear of coffee grounds and dried coffee.
When we travel we always wish we had brought along our Nespresso because regular coffee just isn’t good anymore. Not even bought coffee from Starbucks or Dutch Bros. Can compare. I wish the coffee was less expensive, but you get what you pay for and we will continue to pay for Nespresso coffee!
Written by a customer while visiting influenster.com