Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
2
Not very versatile
on September 24, 2022
Posted by: neoplite
from New York
[This review was collected as part of a promotion.] I expected much more out of this machine but it stopped working in just a month. Even before, it was a pain just trying to make a cup of coffee too. I don't know if it was just the capsules I used but I did not enjoy the taste one least bit. The capsules are too expensive to be buying all of them to taste test just to see if I can find something suitable to use in this machine since it's not like I could use any other product than the capsules made specifically for this machine.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Does not have a built-in milk frother, Bulky, Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , September 26, 2022
Hi. Thank you for your review. We are dismayed to learn your Vertuo Next has not met your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee I’ve ever had!
on September 24, 2022
Posted by: Nikki
from Dublin ca
[This review was collected as part of a promotion.] Quality of coffee is incredible. Already obsessed :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful coffee machine
on September 24, 2022
Posted by: Vintage80sglam
from Arlington TX
[This review was collected as part of a promotion.] This coffee machine is great for so many reasons! It’s not bulky and doesn’t take up a ton of counter space. Setting it up is really easy and I love that it contains used pods inside itself. I also really like that it has 3 easy cup size settings to use, making changing up the types of coffees you brew easy. The machine is sleek looking and the coffee pods taste strong and great. Highly recommend this coffee machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly impressed
on September 24, 2022
Posted by: Anonpineapple
from Huntington
[This review was collected as part of a promotion.] The Vertuo Next is such a cool machine. I can brew an espresso shot or a coffee. The machine comes with a starter set of pods to try out. The machine is VERY user friendly. The pod goes in the holder, and you need to just add water. The cup holder is adjustable to fit three different cup sizes. Which is great for a small espresso cup, or a large travel mug. I wish I got the milk frother because this coffee machine can turn your espresso or double espresso into a latte with warmed milk. The brewed espresso has a delicious foam crema to the top. That machine is very slim and fits lovely in our kitchen. Highly recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Express Machine
on September 24, 2022
Posted by: Stephh1980
from Terrell, Tx, 75160
[This review was collected as part of a promotion.] I am so loving my new express coffee machine. It works great and easy to use. Comes with different flavors of pods to choose from. Also has a disposable side container on the side for used pods. Comes with small pods as well for a shot to add to your regular coffee. Easy refillable water container, and 3 different cup sizes. Love it.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 24, 2022
Posted by: Adgirl15
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is an exceptional addition to any coffee lovers kitchen. It has a small footprint, simple to use controls and I loved the auto-sense feature for detecting the size of pod inserted. The large assortment of pods will satisfy anyone’s specific coffee cravings as well as one’s desire for an espresso or American coffee. I’m spoiled with my Breville barista for my espressos, however the thing that stood out for me with this machine was the incredible cup of American coffee it made. Make it using the clear mug provided and you get a little window into the beauty of the Nespresso coffee layer separation. I also appreciated that all packaging was recyclable. This is a fantastic machine and I highly recommend it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine!
on September 24, 2022
Posted by: Anonymous
from Westport CT
[This review was collected as part of a promotion.] This machine was purchased as a gift for my son but I enjoy it as much as him! The crema on each cup is amazing. The coffees are fresh and delicious. I can make a latte in about a minute, and there is no mess to clean other than rinsing the milk steamer/ frother.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
SO GOOD!
on September 24, 2022
Posted by: jillirue
from San Diego
[This review was collected as part of a promotion.] so good. so easy. i love it. go get it. you won’t regret it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA