Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
I love this machine!
on September 28, 2022
Posted by: Austin Betty
from Austin, Texas
[This review was collected as part of a promotion.] I love this machine! Are used to be a French press, then transition to drip coffee, but love the convenience of this Nespresso machine. It works well, my only complaint is that the locking mechanism feels stuck sometimes. The solution I found is to leave it open after you brew your coffee. Would recommend and purchase again.
Pros: Easy to Use, Makes Delicious Espressos
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee brewing system!
on September 28, 2022
Posted by: CaseyM
from Pacific Northwest
[This review was collected as part of a promotion.] Nespresso has always been known to make quality products and this machine definitely does not disappoint! There are many things I like about it. It’s design is more a of a contemporary look but it fits in nearly any design of kitchen. The all black look is very sleek. Another feature I like is that when you open the machine the spent coffee pod conveniently falls into an internal compartment. There is almost no mess with this design! The machine also connects to your phone via Bluetooth. That is nice because it gives you the status of the machine and it makes ordering pods easy. Probably the biggest drawback would be the pods for this machine are expensive and I haven’t been able to find them in normal stores. Overall, it is a great machine and I highly recommend it!
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little machine!
on September 28, 2022
Posted by: maddiegirl
from New Jersey
[This review was collected as part of a promotion.] I love that this Nespresso is compact and doesn't take up a lot of room on my counter. It's also very sleek looking so I don't mind having it on my counter! It comes with a variety of pods - espresso, double espresso, and coffee, and also a clear glass coffee mug, which in my opinion makes drinking a cup of coffee much more fun :) It's easy to use, convenient, and fast. Would recommend!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee maker for single-serve needs
on September 28, 2022
Posted by: ah11
[This review was collected as part of a promotion.] This Nespresso Vertuo is a great machine if you need a single-serve coffee maker. I brought it in to my office to have for my personal use and it makes a solid cup of coffee. I liked the sample pack of pods that came with it and was able to try the different varieties to pick my favorite. I do wish the other Nespresso pods were interchangeable with these, it seems silly for there to be a difference. Overall I'm happy with it, it's a sleek machine and should be easy for me to maintain regularly. I wish single-serve pods were not so wasteful so it's good that these can be recycled.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very nice
on September 28, 2022
Posted by: 056_
from Chicago
[This review was collected as part of a promotion.] Love the look of this coffee maker! It fits in perfectly in my kitchen although I did think the water tank would be next to the mug station. It's actually on the back - but no biggie. It still looks very sleek and classy. The coffee is very rich and delicious..truly gave me the taste of a coffee shop. I would recommend to all the coffee lovers out there. Make the switch! It's so worth it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
At least it makes coffee
on September 28, 2022
Posted by: TracyB
from Louisville, KY
[This review was collected as part of a promotion.] We purchased this model after our old one finally bit the dust. This one is so loud that you can't have a conversation while it's brewing. The compartment for the used pods is so small that I have problems putting my hand in there to get them out. There are other versions of machines out there are easier to use. I'm going to try to return this. It's not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the quality
on September 28, 2022
Posted by: Lm124906
from Columbus, OH
[This review was collected as part of a promotion.] This expresso machine is very easy to use. I love the dark black that makes it look very modern and fits into my kitchen design well. I also like that it is on the smaller side and doesn't take up much counter space and is easy to store if I don't want to leave it out. The quality of the machine is very high quality and isn't easily breakable or crackable. The only downfall I have found is that the water tank is only big enough for 2 or 3 cups which means having to refill it every morning so everyone in my household gets enough coffee. The pod variety it comes with is perfect for everyone to find something that they like. It does come with a milk frother so you have everything you need for the perfect cup right away.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love, Love, Love it!
on September 28, 2022
Posted by: MichelleE
from Guthrie, OK
[This review was collected as part of a promotion.] We've been using our Nespresso Vertuo Next for about a month now and we love it! It fits perfectly on the counter with its super slim design. It automatically adapts the brewing parameters based on the capsule size you use. No muss, no fuss. The Vertuo Next brews the perfect cup, whether it's coffee, espresso, double espresso, or even a carafe. Not sure how we lived before we got on the Nespresso wagon!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA