Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Espresso and coffee duo combo unit
on September 28, 2022
Posted by: Kel357
from New Haven, CT
[This review was collected as part of a promotion.] Amazing unit complete with a forty ounce reservoir, small medium or large coffee! Drip tray with four position settings that's also detachable. No pump in this unit centrifusion brewing technique for flavorful espresso and coffee. Fifteen seconds heating time not only do your drinks taste more flavorful they are a hotter temperature and the whipped crema is delicious due to the centrifusion. More importantly sustainability commitment.I am over excited to see what's next in the line! Espresso, Coffee and Chai tea please!packaged nicely with easy carry handle.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
THE WORST TRASH EVER
on September 28, 2022
Posted by: nightstudy
from Cambridge, MA
After 4 months, the machine was just brewing a random amount regardless of the barcode information of the pod or it just didn't brew at all. Plus, random color LED indication (yellow, pink, grey, white, purple.....) with random intensities. After struggling for a month with this garbage, I was about to throw it away but for somewhat reason, it suddenly came back to normal, so I kept using it. After another 6 months, this machine is totally crazy right now. When I plug it, it only shows yellow, weak red, or off-LED with repetitive 3 consecutive short vibrations. Who designed this machine to have only a single button for all the operations?? If you cannot make it work, at least place the reset button somewhere in the machine. This machine is ruining my life and is total garbage. Don't buy it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 29, 2022
Hello, and thank you for your review. We are disappointed to hear that there have been issues with your machine. Give us a call at 800.562.1465, and one of our machine experts would be happy to provide you with comprehensive troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
hype worthy
on September 28, 2022
Posted by: Rosebud 90
from Portland OR
[This review was collected as part of a promotion.] Didn’t think It wasn’t worth the hype - I was so wrong. It’s hype worthy.
simple to set up (WI-FI took a little longer to sync), super easy to use. Putting in the pods is a breeze and once the coffee was completed you open the lid and the pods magically disappears in the back without any assistance. Replacing water and taking out used pods is so easy my 4 year old can it.
simple to set up (WI-FI took a little longer to sync), super easy to use. Putting in the pods is a breeze and once the coffee was completed you open the lid and the pods magically disappears in the back without any assistance. Replacing water and taking out used pods is so easy my 4 year old can it.
The coffee selection is FANTASTIC. We own a machine closer to 1k yet we find myself using this a lot more. Like I said it’s hype worthy.
Great bday gift, holiday gift, everyone sure to enjoy!!!
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo next
on September 28, 2022
Posted by: Coffee girl2
from Trinity nc
[This review was collected as part of a promotion.] The coffee maker works great .
It holds ten pods.
I have already told my family and friends about the product and they are going to be purchasing the product.
The. coffee taste great.
My husband loves it.
It holds ten pods.
I have already told my family and friends about the product and they are going to be purchasing the product.
The. coffee taste great.
My husband loves it.
Pros: Convenient, Easy to Use, High Quality Machine, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious start to my day!
on September 28, 2022
Posted by: jayrodb
from Evansville, IN
[This review was collected as part of a promotion.] The Vertuo Next Black is the sleekest and coolest and highest quality appliance I own! I love it! It makes the most delicious coffee and puts my day on the best start! It's easy to use and doesn't take up much space. I look forward to treating myself each day!
Pros: Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features
on September 28, 2022
Posted by: Jh88
from Texas
[This review was collected as part of a promotion.] This machine is amazing. It is easy to use with or without the app. Great for making different sizes and kinds of drinks with out alot of hassle. The only down fall is it is hard to find the pods in stores.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
lots of choices
on September 28, 2022
Posted by: barginbuys
from IN
[This review was collected as part of a promotion.] The Vertuo Next offers lots of choices from size of cup to type of beverage you can brew with it. I love how easy it was to set up and how many options I have without needing multiple units. It doesn't take up much space on my counter which is a great feature. The capsules are available at most stores and are easy to use with little trash when you're done.
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I LOVE IT
on September 28, 2022
Posted by: johann17
from KS
[This review was collected as part of a promotion.] I got Nespresso Vertuo Next Premium and I love this product because it is so easy to use just the touch of a button gives me the best coffee in my home from espressos, coffee, barista creations, and carafe allowing me to choose from six different pour sizes for my convenience, offers 30+ coffee blends and more, and fully recyclable capsules. This product is a fantastic buy and I am delighted to own one.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA