Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,204 Reviews)
Rating breakdown 3,204 reviews
5 Stars
1,989
4 Stars
347
3 Stars
125
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
2
Loved the red. Best
on March 21, 2022
Posted by: phoebeb26
Loved the red. Best coffee of my life before I had an issue with the machine not leaving descaling mode. Customer service was easy to work with.
Written by a customer while visiting influenster.com
Customer Rating
5
I got this as
on March 21, 2022
Posted by: hellocasanova
I got this as a wedding gift. It looks very trendy and easy to use. Must have for all coffee drinkers.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing!!!!!!!
on March 22, 2022
Posted by: 1234567
I’m obsessed with this machine I’ve had it for 8 months now and it works so well and the coffees and lattes taste amazing
I would recommend this to a friend!
Response from Nespresso USABy Devyn W., Customer Service, March 23, 2022
Thank you for your review. We are delighted to learn that you are enjoying your Vertuo Next machine. We recommend performing a weekly cleaning to remove any grinds and buildup of residue in your machine. Our machines include at least a one-year warranty and a lifetime of troubleshooting assistance. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-fee number, 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMAZING!! so easy to
on March 22, 2022
Posted by: morgand135
AMAZING!! so easy to use and makes the yummiest at home lattes.it has saved me so much money! Nespresso
Written by a customer while visiting influenster.com
Customer Rating
5
Love this coffee machine.
on March 24, 2022
Posted by: melodyz7
Love this coffee machine. I always drink the most delicious coffee in the morning. Only issue is the pods are a bit pricy
Written by a customer while visiting influenster.com
Customer Rating
5
I love this machine!
on March 25, 2022
Posted by: nat_louie24
[This review was collected as part of a promotion.] I love this machine! I’ve been wanting a nespresso forever so first of all thank you! Second it makes coffee so nicely. I love the consistency and flavor plus it’s so easy to use and clean!
Written by a customer while visiting influenster.com
Customer Rating
3
Started leaking after 6 months
on March 29, 2022
Posted by: DDavis
from Chicago
Started leaking after 6 months but customer service is sending us a new machine. Fingers crossed it works longer than this machine has. Thank you Nespresso for taking care of us.
I would recommend this to a friend!
Response from Nespresso USABy Devyn W., Customer Service, March 30, 2022
Thank you for your review. We are happy to see you spoke with a machine expert and will receive a new Vertuo Next machine. The Vertuo Next comes with a lifetime of troubleshooting and one year warranty. If you have any questions, please feel free to contact us at 800-562-1465 or visit Nespresso.com/help for more details.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso makes the BEST
on March 30, 2022
Posted by: sweetyjenj
Nespresso makes the BEST coffee quick!! Their pods are specially designed to brew the best cup or espresso each time, and it's truly delicious. I admired their machines for a few years before finally getting my own and I don't regret it one bit. Go for it!!
Written by a customer while visiting influenster.com