Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Awesome
on October 1, 2022
Posted by: Cam512
[This review was collected as part of a promotion.] This was a great addition to my coffee bar that I wish I had done much earlier! It looks very good and is nice and narrow so it'll squeeze into a tight spot as opposed to taking up the whole countertop like a lot of coffee accessories do.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee and espresso machine
on October 1, 2022
Posted by: Johnstu
from Westeros ohio
[This review was collected as part of a promotion.] This is a fantastic coffee/espresso machine. The packaging is very smart and fits the machine perfectly and is even aesthetically pleasing to inbox the machine. There is no assembly other than attaching the cup holder-which has different height options depending on your drink and cup size. The water reservoir holds a fair amount and is easily tillable. The coffee maker is easy to load and operate. Insert pod, close the pressurized lid, lock and run. As easy as any other single serve coffee maker I have used and it is prettier and more intuitive than other brands. The set comes with a selection of coffee and espressos and even a clear glass mug. Overall this is a beautiful and simple coffee/espresso maker. Highly recommend this product, works great and looks great!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on October 1, 2022
Posted by: Hails89
from Eldridge, IA
[This review was collected as part of a promotion.] Wow! So impressed by the Vertuo next. I had a previous generation nespresso machine and loved it, but this one is such an upgrade. First of all the rose gold color and style of the machine are very classy and upscale looking. I love the clear coffee mug to see how beautiful the espresso looks. The option for espresso, double espresso, coffee, or carafe means you can replace your coffee machine with this is as well! It doesn't take up as much room either. The espresso tasted as good as it looked and the machine was easy to use. I love that you can also connect Bluetooth/WiFi for trouble shooting and to get notified when it needs cleaned. Highly recommend this!
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not buy this machine
on October 1, 2022
Posted by: La s
Do no buy this machine. Incredibly glitchy and high maintenance.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. We are dismayed that the Vertuo Next machine has not met your expectations at this time. We invite you to contact our Machine Experts at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional assistance can be found on Nespresso.com/help regarding any technical issues you may be experiencing.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine!
on October 1, 2022
Posted by: toyya26
from Ga
[This review was collected as part of a promotion.] This is such a premium coffee brewing experience. Easy to understand with setup, beautiful Rose Gold color. Coffee/Espresso comes out fast and hot. Bursting with flavor. It's like having my own coffee bar I'm my house. Easy to clean instructions.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Does the trick
on October 1, 2022
Posted by: CatMc99
from San Antonio, Texas
[This review was collected as part of a promotion.] I am not a coffee connoisseur by any means, but I do like this machine for the occasional cup. It makes a foam top, which I wasn’t used to but appreciate in this tiny machine. It definitely does the job and satisfies my non-routine urge for a cup of joe.
Pros: Convenient
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes wonderful, beautiful coffee!
on September 30, 2022
Posted by: Brandi
from Austin, Tx
[This review was collected as part of a promotion.] The Virtuo Next is a compact coffee maker with a slim profile (5.5 inches wide) that will fit in most kitchens. You can make various sizes from an Espresso (1.35 oz) all the way to 17 ounces. The machine arrived with a nice clear glass coffee cup (so you can see the gorgeous crema!) and a set of pods to try out which look absolutely beautiful and made me want to try them all right away. The heat-up time was about 25 seconds, with auto shut off after two minutes. The bar code system is really neat and tells the machine exactly what to do. The crema on top was beautiful. The Vertuo Next makes a great espresso but we liked the regular coffee a lot as well. The machine is a bit noisy, but nothing bothersome, just definitely louder than a traditional drip machine. I would love it if the machine had a built-in milk frother! The water reservoir is a good size for single-serve mornings or when you have a few people with different tastes. I think guests will love trying this out and customizing their own cups in the mornings.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy espresso at home
on September 30, 2022
Posted by: Edun
[This review was collected as part of a promotion.] I’m in love. This machine makes a solid cup of coffee/espresso and has saved me many trips to coffee shops. I can now make yummy espresso beverages at home. It’s easy to use and the app connection makes it easy to troubleshoot if you have an issue. It’s also the perfect size for my kitchen and looks great on the counter. The pods are pricey and not as easy to find in big box stores, but still much cheaper than going out for coffee daily.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA