Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
1
Don’t buy this
on October 1, 2022
Posted by: La s
Extremely frustrating and finicky - don’t buy this
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful sleek machine!
on October 1, 2022
Posted by: Ann N
from Cullman
[This review was collected as part of a promotion.] Nespresso is my favorite coffee! I’ve owned 3 different types of Nespresso machines throughout the years; they’re the best and last forever! I’m really enjoying this new machine, it’s really easy to use and it works great! I’m sure it’ll last for years.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
GAME CHANGER
on October 1, 2022
Posted by: lizk
from cape cod
[This review was collected as part of a promotion.] I use this every single morning!!! I used to spend so much money buying coffee at coffee shops and now I make just as delicious of coffee in my own kitchen. The nespresso pods are so much better than any other pod brand iv used. They aren't watery and have such rich flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I can't get enough!
on October 1, 2022
Posted by: SuperHeather
from Goldsboro,NC
[This review was collected as part of a promotion.] So, Sadly, after the passing of my father-in-law, I tried a Nespresso machine for the first time! And in all honesty... I felt like it was my first time trying amazing coffee! As much as I didn't want to get out of bed due to grief... I walked my butt down and that cup of Nespresso coffee made my day feel right. Now I have my own and had the same feeling. This is how coffee should be made! I Love how the carts just dump into a pull-out little container. It's super simple and easy and I am in LOVE!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee machine!
on October 1, 2022
Posted by: Hooman
[This review was collected as part of a promotion.] I can’t express how excited I am to have the Nespresso Vertuo Next coffee machine. My mornings have been transformed into a pleasant experience. The pods are easy to use, the machine is easy to clean, and my coffees always taste like it’s straight from a barista. I’d definitely recommend this coffee machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Mac daddy
on October 1, 2022
Posted by: Xoxo
from Columbus, oh
[This review was collected as part of a promotion.] Wow just wow the nespresso vertou next is absolutely incredible. It's a little intimidating at first but once you get the hang of it it's pretty amazing. I love how compact it is for my counter top and the little pods are so stinking cute. If you love coffee your going to live this!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Worst Coffee Machine
on October 1, 2022
Posted by: Yose
Machine always leaks and is always needing to descale! Other than that is fine but definitely do not recommend!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review, Yose. We are dismayed that the Vertuo Next machine has not met your expectations at this time. We invite you to contact our Machine Experts at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional assistance can be found on Nespresso.com/help regarding any technical issues you may be experiencing.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So Luxe
on October 1, 2022
Posted by: Jlam949
from Lake Forest, CA
[This review was collected as part of a promotion.] First off, this machine is slim, very luxurious looking and easy to use. It takes up minimal counter space. And it would upgrade any kitchen. The coffee and espresso that it makes is restaurant quality. The only thing is that it takes more time to make than the traditional one cup coffee maker. And the water reservoir is on the smaller side. You may be able to get 2 cups and 1 espresso out of it before refilling. Clean up is a breeze. Once you lift up for your next drink, the capsule slides into the included trash bin. And making drinks is a breeze. All you have to do is insert the capsule and the machine knows what to do. It's simple. There's only one button.
12.5 x 5.5 x 15
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA