Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Pretty great....finally
on October 2, 2022
Posted by: Lowgee82
from Las vegas, nv
[This review was collected as part of a promotion.] This vertuo next is so fancy! It has so many options and a way to connect your phone to it through Bluetooth and an app. The directions are simple but I had an extremely hard time getting it set up and to run the rinse cycle. It took me over an hour to do something that should only take about 10 minutes. The app isn't as interactive as I thought it would be. I do and don't like the pod size is the amount it will make. It seems weird and very expensive if you drink a bunch of coffee. This machine is better for people that drink one cup a day or so. There are so many flavors though which is impressive. The pods look pretty cool too. The closing part of it is kinda tricky too. I always feel like I'm going to break it. It's a small little machine which is a good thing if you're low on space. I ended up loving it once I got it fixed.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on October 2, 2022
Posted by: Abby1
from San Diego
[This review was collected as part of a promotion.] We absolutely love our Nesspresso machine. We get coffee house coffee at the press of one button. So easy to to place the capsule in and operate. I also love all the different options of coffee available to make with this machine. You can make anything from a single espresso to a carafe. The flavors are also endless with Nesspresso offering everything from pumpkin spice to holiday options. This is the best tasting coffee and the easiest to make.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love Nespresso
on October 2, 2022
Posted by: Evie
from NY
[This review was collected as part of a promotion.] This Nespresso machine is a game changer. The coffee is a so much better than other pod coffee makers. I sometimes use a manual espresso machine but when I am pressed for time, this is my go to machine. The pods come out to a little over a dollar per pod, but this machine makes beautiful coffee. The crema is great and I have had no issues. I do wish the water tank/holder could have a slightly bigger capacity, but this is a good size if not using for a whole family.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Too Noisy, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Huge Upgrade
on October 2, 2022
Posted by: jazzyjohn
from Miami, FL
[This review was collected as part of a promotion.] First off, this is an upgrade from my previous machine. The machine is better in a multitude of ways over previous versions. First off, the sleek styling on the side feels more luxurious, feels more sturdy and less like cheap plastic that will fall off. The paneling is very nice in short all around the unit.
Secondly, the new pods are delicious. I know it's not real crema, but it makes even more crema and it tastes delicious like real crema. It's amazing. I don't know how the do this magic but it's brilliant.
The unit preheats and dispenses quickly and more evenly. It's pretty loud still but seems the same.
This is my new daily caffeine driver, very happy with this machine. It's improved in many ways over previous generations and it fits in such a small footprint in any kitchen it's a no brainer to get it, even if you are a coffee snob like me, it's a great addition for a quick crema hit.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Awesome new version
on October 2, 2022
Posted by: kent2912
from 72718
[This review was collected as part of a promotion.] This is a wonderful new version for their pod system. It’s very easy to use and doesn’t take up much space on your counter. I love how they’re recycling all the pods now too. If you want something simple, this is it.
Pros: Has Delicious Crema, Makes Delicious Espressos, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So many options!
on October 2, 2022
Posted by: Saratina
from Alpena, MI
[This review was collected as part of a promotion.] Sleek, pleasant to look at, and easy to use! There's an app that you can connect your device to the Vertuo. The app allows uou to update firmware, keep track of pods, and order more when you want. There are so many options for flavors, sizes, and strength of your coffee drink. So many options and easy to use for beginner or advanced coffee drinkers!
Pros: Convenient, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect cup of espresso
on October 2, 2022
Posted by: TX2022
from Texas
[This review was collected as part of a promotion.] Nespresso has outdone themselves; I had no idea that I could have an incredible homemade espresso while using a pod and the Nespresso machine at home. Out of the box, the instructions were clear and easy to set-up. For the first run of the machine, placing the pod and setting the machine to brew were easy; the machine running sounds like an espresso machine at a coffee shop. Overall, the Nespresso is a fairly quiet machine, given that it’s pressing espresso. The result, is a glorious cup of espresso with the foam on top. It’s truly a work of art, and a fun process to observe. At the end of the brew process, Nespresso created a handy disposal of pods process; once the top is opened, the machine dumps the pod into an internal container for out of sight removal and storage. I’m so excited to try the many different flavors available, and experiment with different size pods. This is hands down one of the best self-serve coffee machines out there, and I can’t recommend Nespresso enough.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum
on October 1, 2022
Posted by: Jazmine000
[This review was collected as part of a promotion.] I love the Vertuo Next Premium. It has a sleek compact shape which I love. I can brew espresso and double espresso with rich creamy taste. I loVe my machine, The setting are so easy, you can brew a cup with just 1 button
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA