Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
I'm a believer!
on October 3, 2022
Posted by: daba
from Dripping Springs, TX
[This review was collected as part of a promotion.] I will be honest, I never really considered getting a Nespresso machine before, but I am VERY glad that I finally did. I love how versatile this machine is. We can quickly make tons of different fun and delicious drinks. It's incredibly easy to use and a must have for coffee lovers and espresso lovers who don't have a background as a barista.
Pros: Convenient, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 3, 2022
Posted by: Bobbib
from Pittsburgh, PA
[This review was collected as part of a promotion.] My new Nespresso Vertuo Next machine is the best coffee and expresso machine anyone could ever ask for. I love how compact the machine is and how easy it is to use. I highly recommend you buying one now!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste coffee
on October 3, 2022
Posted by: Garza1018
from Houston TX
[This review was collected as part of a promotion.] I got this about a week ago when I was looking for a coffee maker for my office. The coffee maker doesn't take up very much space it's very compact and it's very easy to use and clean. The coffee is a little strong but it's very tasty and and I like that the coffee maker itself throws away the old used pods until a small chamber in the coffee maker. Every time I make a coffee it seems like if I went to a coffee shop it's the way the coffee looks in the cup it has a nice big foamy top sometimes. I like the app but I wish that it had a way to brew the coffee on the app like to set a time. But I like that I'm the app you can tell you when it's time to clean it.
Pros: Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yes, please! Nespresso!
on October 3, 2022
Posted by: Traymrh
from ME
[This review was collected as part of a promotion.] First and foremost: WE LOVE IT! We upgraded from a tiny Mr Coffee Expresso maker and what we got was monumental! The richness cannot be competed! Even in commercial, in my opinion! There’s such layers, depths and beautiful symmetry of classical sophistication drink and modern flare.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on October 3, 2022
Posted by: JerryMa
[This review was collected as part of a promotion.] This Nespresso Vertuo Next coffee machine has been such a hit with our entire household. It makes as delicious an espresso as it does a pour-over style carafe sized 14 oz coffee.
For me, it was easy to set up by reading the instructions as well as finding their instruction videos online. Watching someone walk me through the process makes operating things easier, so I was extremely happy to see they have clear how-to videos.
I’m so happy with this machine, and the entire household loves it. It’s nice to have individual choices. Just put in the capsule that fits your want and the Vertuo knows which size to make for you. Love it!
For me, it was easy to set up by reading the instructions as well as finding their instruction videos online. Watching someone walk me through the process makes operating things easier, so I was extremely happy to see they have clear how-to videos.
I’m so happy with this machine, and the entire household loves it. It’s nice to have individual choices. Just put in the capsule that fits your want and the Vertuo knows which size to make for you. Love it!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on October 3, 2022
Posted by: Chevychevelle1
from Wisconsin
[This review was collected as part of a promotion.] This machine is great because I can make a variety of drinks. It doesn't take up much counter space which is good. The machine is very easy to use. I like the variety of capsules that I can use. I recommend this to anyone.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not impressed
on October 3, 2022
Posted by: daischop
from Eastern TN
[This review was collected as part of a promotion.] I was really excited to get this coffee machine for my kitchen, ready to try a fresh cup of coffee. The instructions were easy enough and straight forward. As a bonus, I ended up with coffee to try.
So while this is a pretty cool machine, the coffee just spewed and splattered once done. I didn't enjoy it and the flavors for me just didn't taste good. But mainly the coffee was just a mess as it came out. Ended up giving the machine away to a local goodwill.
Response from Nespresso USABy Katy R., Customer Service, October 4, 2022
We're disappointed to hear this, and we hope you know that we're always here to help. All machines are covered under a one year warranty, and this is certainly not the experience we intend for our valued customers like you. Should you run into any additional issues, please call us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim Footprint & Excellent Coffee
on October 3, 2022
Posted by: italianlancer08
from Austin
[This review was collected as part of a promotion.] I received this over a week ago and am very happy that I did because the coffee taste is superior to other coffee machines that use non-nespresso pods. The Vertuo Next is super versatile and allows for six different pour sizes. You can make a single small espresso to a carafe of coffee. The pods are fully recyclable and you can obtain a recycle bag that's postage paid to mail back to Nespresso, or you can drop them off at a local Nespresso boutique. The Vertuo Next is slim and fits nicely on my small apartment countertop. Nespresso also has a lot of fun coffee blends, limited edition, and seasonal flavors (e.g., right now they've released a pumpkin spice blend). The device is also smart and you can control it from an app on your phone, and if you don't care about that functionality, it works fine without using an app. Overall, it's really easy to use and produces some great coffee.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA