Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Loving It
on October 4, 2022
Posted by: amkky
from Kentucky
[This review was collected as part of a promotion.] I am loving this machine so far. It's fun being able to make a hot espresso or coffee in under a minute. It's fun trying all of the different flavors. I love that the machine knows how much water to use and the crema on top makes every coffee feel a little fancier. I just bought a milk frother to go with this machine and it's making it even more enjoyable. The only drawback that I've experienced so far is that the coffee doesn't come out very warm, so it will get cold pretty fast. That's not a big deal if you use a microwavable mug or an insulated one. I love that Nespresso has it's own program for recycling the pods and the coffee grounds. It's a big plus when you're using single-use pods. I do wish that capsules were available in stores and that there were more sample packs available to buy.
Pros: Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m in love!
on October 4, 2022
Posted by: Essie
from South Carolina
[This review was collected as part of a promotion.] Eeek! Now that I’ve become a member of the nespresso club, I don’t think I’ll be able to go back. First off, the coffee machine is absolutely adorable, I’m in love with the rose gold touch and it’s just the right size for my coffee nook area. You wanna know what the very best part about this coffee maker is… the heating time is like 5 seconds and your cup of coffee is ready to go and brew, no waiting time!!!!!! I think it’s also a plus that it’s not huge and bulky. Second, the flavors are incredibly delicious, there are so many good options and levels of caffeine in case you want a boost of energy or just a good ole solid cup of coffee. As funny as this sounds, the foam is also one of my favorite parts, it’s swirly and pretty. I feel like I’m drinking a cup of coffee from a coffee shop. It’s really impressive! You can use this machine to make “regular” coffee of espresso!
I also love that when you’re done with your pods it drops behind the insert spot and collects in the bin on the left side of the machine, you simply open it and dump, so you don’t have to worry about taking it out and throwing it away each time.
The only thing I wish this had was a warning when the water is getting low because since it’s in the back it’s hard to see and if you don’t, you basically waste a pod of coffee, I’ve done it once and it made me sad to waste! It came with a clear cup but it was broken when it came in the mail, but any cup will do, it would have been cool to see it brewing though! All in all, I love this coffee maker, the coffee flavors are exceptional and the coffee maker is just adorable and luxurious!!!
I also love that when you’re done with your pods it drops behind the insert spot and collects in the bin on the left side of the machine, you simply open it and dump, so you don’t have to worry about taking it out and throwing it away each time.
The only thing I wish this had was a warning when the water is getting low because since it’s in the back it’s hard to see and if you don’t, you basically waste a pod of coffee, I’ve done it once and it made me sad to waste! It came with a clear cup but it was broken when it came in the mail, but any cup will do, it would have been cool to see it brewing though! All in all, I love this coffee maker, the coffee flavors are exceptional and the coffee maker is just adorable and luxurious!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing cup of coffee
on October 4, 2022
Posted by: MyThreeSons
from Wes
[This review was collected as part of a promotion.] Wow, I wasn't sure what to expect of this Vertuo coffee machine, but I am absolutely blown away at the cup of coffee this brews. I cannot even compare it to my traditional or other single serve unit I own. I would not hesitate to pick one of these up for an amazing cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow
on October 4, 2022
Posted by: Rossy505
from Albuquerque, NM
[This review was collected as part of a promotion.] This is amazing. I love the quality of coffee in the pods. It smells great and tastes amazing. The machine came with samples so I got to experience different flavors before I buy an entire pack of just one. The quality is fantastic.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Nice!
on October 4, 2022
Posted by: TacoAnthony
[This review was collected as part of a promotion.] This coffee system is really easy to set up. All you need to do is wash out the water basin, pop in the cup holder, and you’re ready. The app pairing was also very smooth. Pairing over Bluetooth worked the first time, which surprised me for an appliance. There isn’t much content in the app. Just some how-to videos hosted on YouTube. The main purpose of the app is to be a storefront for coffee capsules.
The coffee maker runs louder than I expected but it isn’t too bad. The coffee was well made, though.
The coffee maker runs louder than I expected but it isn’t too bad. The coffee was well made, though.
Pros: Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So Good
on October 4, 2022
Posted by: Aisha
from CT
[This review was collected as part of a promotion.] This machine makes the coffee so good. It froths it and everything. I just bought new expresso pods in different flavors. I’m super excited to try it. As for the machine itself. It’s very pretty with the rose gold tones. But it is very basic. It doesn’t have a timer or cup size option. And it is a little loud. It has a small water capacity, so I have to fill it everyday. Other than that it works great.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on October 4, 2022
Posted by: Stephanie1200
from Beaver
[This review was collected as part of a promotion.] The new Vertuo Next is very stylish and compact. It’s not large size like most machines. It’s smaller so it can fit pretty much on any counter. I love the fact that it’s make from recycled plastic. It comes in different colors and makes many different kinds of coffees. I made an espresso and it was very yummy.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works wonders
on October 4, 2022
Posted by: rrr75252
from Dallas Tx
[This review was collected as part of a promotion.] I am just in love with this vertuo next. I love how good everything taste it was delicious. It was effortless to put everything together and cleaning the machine was super fast, everything about this machine is absolutely wonderful. The design is well made, and I can tell that its of great quality. I recommend this awesome machine, it has exceeded my expectations. I was supper excited with everything that came with it. I am overjoyed and definitely recommend this product.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA