Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great espresso
on October 5, 2022
Posted by: Okstate
from Dallas tx
[This review was collected as part of a promotion.] I really enjoy this Nespresso! The ability to make different strengths and sizes is great for me and my husband as we have such different preferences. Also the variety of pods helps with that too! It is sleek and small on our counter which is also great.
Pros: Convenient, Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!!
on October 5, 2022
Posted by: Malloryyyyyy
from Kentucky
[This review was collected as part of a promotion.] As far as anything coffee goes, I have to say this thing is the coolest machine I’ve ever owned!! I love how I can make coffee or espresso! The water tank is great because I just pop a pod in coffee is done in less than 2 minutes and I’m ready to go. I also like that I don’t have to remember to remove the pod because it has storage for the used pods and then you just dump it once it’s full! The machine is also able to be linked with an app that gives you maintenance notifications and makes ordering pods super easy! I love this coffee machine!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works well and space efficient!
on October 5, 2022
Posted by: Khanna55
from Katy Texas
[This review was collected as part of a promotion.] Very satisfied with the quality, taste, and consistency of the brew. The slim design keeps counters less cluttered. Nespresso coffee pods have good flavor and it can use multiple size pods. I have tried a bunch of different flavors and they are all so rich and flavorful.Really like having a big water reservoir so you don't have to add water before that second cup of coffee in the morning. Makes great coffee starbucks quality and looks nice .I have been amazed,the richness of the flavor of the coffee, the ease of use and no cleanup is amazing.It is worth every penny!
Great machine that makes coffeehouse caliber coffee.
Great machine that makes coffeehouse caliber coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good But...
on October 4, 2022
Posted by: CookieGirl
from OR
[This review was collected as part of a promotion.] I've had this for a couple of weeks and so far I see some pros as well as cons. It's really nice to be able to quickly and easily make my coffee in the morning--the pods are really convenient and the flavors/quality are excellent--and it's simple enough to brew a variety of sizes based on preference. It's also a relatively small machine so it's great that it doesn't take up a lot of counter space and besides that it just LOOKS sleek. Admittedly, the esthetic of it is quite chic (and it comes in different colors). A couple of things to note, though: the pods are a bit pricey to repurchase. Granted, they can be bought from different retailers but it will ultimately cost more than a basic coffeemaker, of course. Another thing that I've noticed is that the machine leaks slightly and this is inconsistent but a bit annoying to clean up. Overall I LIKE this particular model but I'm not 100% in love with it and while so far I'm enjoying using it there are those couple of things that I would change if given the option.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Amazing coffee from home
on October 4, 2022
Posted by: Ikelane
from Tampa, FL
[This review was collected as part of a promotion.] This my first Nespresso machine and I’m loving the convenience of my coffee shop quality drinks at home. I’m used to using manual espresso machines that don’t use capsules. With my Vertuo Next Premium, I have espresso or coffee ready to go in minutes. The machine only takes about 30 seconds to actually heat up before it starts brewing. It took me a bit to get used to the different capsules. There is only one button on the machine. The Vertuo Next only takes Vertuo pods, there are no third party or ones that you can fill yourself. The machine scans the pod and knows how much to make based on the pod. You do have the ability to adjust the amount of espresso or coffee that the machine puts out, but it is a bit tricky and you really need to have the instructions to guide you on how many times to hit the button. You program it by pressing the button in a certain sequence. So if you are really picky and want to customize your coffee, you can do that. However, I prefer to use it at the default settings. They are absolutely delicious. The machine will automatically eject and store your empty Nespresso pods when you open the machine lid. You’ll want to empty it when it gets to around 10 pods or so, the company also has a recycling program that you can look into participating in. Now I need to invest in a milk steamer/frother as that is sold separately.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee tastes as great as the machine looks
on October 4, 2022
Posted by: NYC356576
from New York, NY
[This review was collected as part of a promotion.] This was my first Nespresso machine and now I know what all the fuss is about! I love the flexibility of being able to brew a variety of drinks from the comfort of my home and how easy the machine is to use. No better way to start the morning!
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Lasts for 8 months then breaks
on October 4, 2022
Posted by: zbailey
from Florida
I have had 2 of these in 24 mouths. They replaced the first broken one with 4 months warranty left. Now the second one is dead and no ore warranty. Love the coffee but this makes it unreasonable cost wise. The failure rate for the same problem same machine is terrible.
I buy a lot of coffee, but come on, this is to much. I have a whole house water softener plus R/O filter and an inline whole house 5 Micron Carbon Block Filter AND clean the machine regularly.
They just break to much...
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great
on October 4, 2022
Posted by: victorianera1
from Cranston ri
[This review was collected as part of a promotion.] I just love using the Vertuo Next. It works really well. It is easy to use and cleans well. I love that it is one cup. It looks nice sitting on the counter. It makes a great cup of Expresso or a latte.
Pros: Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA