Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
3
Good coffee, but too much waste packaging
on October 5, 2022
Posted by: Eltrain123
from Houston
[This review was collected as part of a promotion.] I have tried several single cup coffee makers in my day. This is one of the better versions. It did take me a bit of research to figure out that the amount of coffee/water is related to the position of the mug tray and the size of the pod. Once I figured that out, I was making good coffee with an impressive head of foam. It’s easy to use and consistent. I just wish it didn’t have so much packaging associated with its use.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Other
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, October 7, 2022
Thank you for your review. We’re delighted you’re enjoying the coffee from your Vertuo Next machine. We understand your concerns of “excess packaging” with your coffee sleeves. Nespresso has a recycling program for its members to recycle their used capsules. When you place your coffee order via nespresso.com, you may request up to two prepaid recycling bags with your coffee order. Each bag holds 100 Vertuo capsules. Once your bag is full of your used Vertuo capsules, you seal the bag and drop it off at your local UPS Store. The capsules are shipped to a local smelter who recycles the aluminum and the coffee grounds will be used on their onsite composting ground. We look forward to your joining our recycling program soon, as you discover our many Vertuo blends.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Superb brewing experience
on October 5, 2022
Posted by: Jnunn2973
from Mcrae, Ga
[This review was collected as part of a promotion.] If you love coffee and are looking to upgrade this is it! It's so easy to use with easy to follow directions. The flexible on the brewing is a great thing to me. It's also compact and looks great on our countertop.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste
on October 5, 2022
Posted by: Spunky1465
from Warren ohio
[This review was collected as part of a promotion.] Adapts so quickly and easily to pods inserted in machine. It adjusts to the pods and adjusts to size of drink. It heats up very quick. Its small and compact and fits nicely on my countertop in my kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
really cool
on October 5, 2022
Posted by: kmtmbt1
from AR
[This review was collected as part of a promotion.] The Vertuo Next is very different from any other type coffee machine I have ever had. It is super cool because the pods determine how much water is gonna go through to make the coffee. You get a variety of flavors to choose from and the taste is amazing. You just stick the pod in put your cup underneath, you can change the sizing according to what size your cup is, put water in, push the button and have your cup of a coffee in the matter of seconds! Super easy to use. It comes with a book that you can read up on how to use your machine and what all it can do so that makes it so much easier to set up and learn how to make all your favorite types of coffee. It is small and narrow so it doesn't take up much counter space at all, so great for any living situation. I love how fast I can get my fresh, tasty coffee fix with this awesome machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
no idea why I didn’t buy thid sooner!
on October 5, 2022
Posted by: Melissa R
from LA California
[This review was collected as part of a promotion.] I am so impressed with Nespresso. It’s the easiest way to get your espresso in the morning when you’re on the go and the pods are actually recyclable! It even makes the foam on top making your cup look like it was prepared in a coffee house! It's so easy to use, & pops the used pod into the compartment in the back. when that compartments full he simply empty it
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
MUST HAVE WONT REGRET IT
on October 5, 2022
Posted by: Therea07
from Nm
[This review was collected as part of a promotion.] Okay I am a Huge coffee and expresso drinker. I drink it multiple times a day and I'm very picky on my drinks this Nexpresso Verto Next machine blew me away . Every single cup is extremely rich and tasty not to mention the delicious smell of each cup brewed . The expresso brews is mind blowing This machine is super easy to use . The design is Beautiful it's very slim and fits anywhere this machine is super high quality I love the adjustable cup stand that I might add is super solid. Not just some plastic also I love that there are a HUGE variety of flavor pods available. I love this machine and so happy it's apart of my life.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It’s simply the best!
on October 5, 2022
Posted by: Vicki
from South Carolina
[This review was collected as part of a promotion.] I bought one because my mother had th expresso maker for years. She could not even make a cup of coffee. I loved it and just added water it was so good. When they came out with the 7 oz cup I bought one- talked numerous friends into it and now purchased another one. It’s simply the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality coffee at home no need in going out..
on October 5, 2022
Posted by: Rainbow86
from Saginaw, MI
[This review was collected as part of a promotion.] I am really enjoying my Vertuo Next Expresso Maker. I have always used the old fashion coffee makers. Then upgraded to the fancy k-cup coffee makers, but this takes my coffee to the next level. I personally love that it can be connected to my phone. Which I can start my brew that way. It makes it so much more convenient especially on the mornings I am on a time limit and have a short period of time to get ready. I can hop in the shower get out and start my brew and once I am done getting dressed I can grab my expresso.
For me there are mornings when I want a quick drink to get me going while others mornings I want to relax with my soap operas I taped and enjoy a full cup. This machine can make a S,M,L or XL cup. I really like having more than 1 option. This machine is such great quality. Coffee is nice and hot unlike my other coffee makers I have previously owned. I would brew me a cup and by the time I grabbed it, it would be warm not hot. I also really like that you can use there coffee pods or you can use your own ground coffee you enjoy by using a reusable pod. Which you will have to purchase separately which was no big deal for me. Its space saving allowing more counter space for me.
Lastly cleaning is a breeze, just put your water in, tap the button 3 times within 2 seconds & the machine will clean its self. Then empty the water rinse and wipe. Overall I am very happy and definitely recommend.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA