Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Change the way you make coffee at home
on October 5, 2022
Posted by: Couponmom0810
from Elk Grove, CA
[This review was collected as part of a promotion.] Being an avid coffee drinker, having the perfect cup of coffee is important to me. My day doesn’t begin until I’ve taken my first sip. The Vertuo Next by Nespresso is my new favorite coffee machine on the market. I was instantly impressed by the full flavor of the coffee and espresso. I like that this machine has so many different options that I can chose from as well as sizes to make my perfect cup of coffee. The sleek and modern design is beautiful with the rose gold accent. One of my favorite features is that once I am done with a pod it goes into a built in bin that I can empty once it becomes full.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Interesting Coffee Machine
on October 5, 2022
Posted by: Carola
from East stroudsburg, pa
[This review was collected as part of a promotion.] Vertuo Next is an interesting combination of technology and delicious coffee. Easy to prepare and to taste. Very good variety of coffee. It has many advantages like Carafe (18oz), Different espresso, double espresso, coffee (5oz, 8oz, 14oz), Carafe (18oz).
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
love Nespresso
on October 5, 2022
Posted by: jp1111
[This review was collected as part of a promotion.] Perfect for small spaces and isn't bulky. The design is sleek and the rose gold is a nice added accent. Easy to use and it even came with a glass mug, a sleeve of pods, and a sample pack of pods. The water reservoir is behind the machine and can be removed to wash it. The coffee itself leaves a bit to be desired - it's a little watered down and bitter. I'll try the other pods to compare.
Written by a customer while visiting Nespresso USA
Customer Rating
5
AWESOME
on October 5, 2022
Posted by: Mego
from NC
[This review was collected as part of a promotion.] This thing is a powerhouse! It makes having espresso at home SO easy (there's only one button to push!), but you can tell it's a high quality and well made machine. It's a little loud when it runs, but I actually like that - I can hear it working!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good coffee, but too much waste packaging
on October 5, 2022
Posted by: Eltrain123
from Houston
[This review was collected as part of a promotion.] I have tried several single cup coffee makers in my day. This is one of the better versions. It did take me a bit of research to figure out that the amount of coffee/water is related to the position of the mug tray and the size of the pod. Once I figured that out, I was making good coffee with an impressive head of foam. It’s easy to use and consistent. I just wish it didn’t have so much packaging associated with its use.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Other
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, October 7, 2022
Thank you for your review. We’re delighted you’re enjoying the coffee from your Vertuo Next machine. We understand your concerns of “excess packaging” with your coffee sleeves. Nespresso has a recycling program for its members to recycle their used capsules. When you place your coffee order via nespresso.com, you may request up to two prepaid recycling bags with your coffee order. Each bag holds 100 Vertuo capsules. Once your bag is full of your used Vertuo capsules, you seal the bag and drop it off at your local UPS Store. The capsules are shipped to a local smelter who recycles the aluminum and the coffee grounds will be used on their onsite composting ground. We look forward to your joining our recycling program soon, as you discover our many Vertuo blends.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Superb brewing experience
on October 5, 2022
Posted by: Jnunn2973
from Mcrae, Ga
[This review was collected as part of a promotion.] If you love coffee and are looking to upgrade this is it! It's so easy to use with easy to follow directions. The flexible on the brewing is a great thing to me. It's also compact and looks great on our countertop.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste
on October 5, 2022
Posted by: Spunky1465
from Warren ohio
[This review was collected as part of a promotion.] Adapts so quickly and easily to pods inserted in machine. It adjusts to the pods and adjusts to size of drink. It heats up very quick. Its small and compact and fits nicely on my countertop in my kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
really cool
on October 5, 2022
Posted by: kmtmbt1
from AR
[This review was collected as part of a promotion.] The Vertuo Next is very different from any other type coffee machine I have ever had. It is super cool because the pods determine how much water is gonna go through to make the coffee. You get a variety of flavors to choose from and the taste is amazing. You just stick the pod in put your cup underneath, you can change the sizing according to what size your cup is, put water in, push the button and have your cup of a coffee in the matter of seconds! Super easy to use. It comes with a book that you can read up on how to use your machine and what all it can do so that makes it so much easier to set up and learn how to make all your favorite types of coffee. It is small and narrow so it doesn't take up much counter space at all, so great for any living situation. I love how fast I can get my fresh, tasty coffee fix with this awesome machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA