Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4
Cute little espresso maker
on October 12, 2022
Posted by: Toadsgirl03
from Grants Pass, OR
[This review was collected as part of a promotion.] I really like using this Nespresso espresso machine. It is really easy to use. You basically make sure it has water, pop a pod in the top, a cup on the bottom and press the start button. It will make you a great cup every single time. When you open the top to put in a pod, the old pod gets automatically put into the little trash bin! The size of the machine is perfect for my kitchen, as I have limited counter space. The directions were easy to read and to follow. The only problem I had is the espresso isn't very hot when it comes out and the pods can be a little pricey to purchase. My overall opinion is this is a great little easy to use espresso machine!
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious
on October 12, 2022
Posted by: CoffeeJunkie54
from Pittsburgh, PA
[This review was collected as part of a promotion.] I love this espresso machine. It’s so easy to use and makes delicious drinks. I’ve become somewhat of a coffee snob now but I’m not mad about it. And it’s such a compact little machine, barely taking up any space on my counter - unlike other espresso machines. 5 stars!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee machine!
on October 12, 2022
Posted by: Pedrona00
from Florida
[This review was collected as part of a promotion.] This coffee machine is an absolute game changer. The coffee that comes out of this is fresh smooth and delicious. Almost reminds me of being at a cafe!! This machine is easy to operate. I definitely recommend this virtuo next!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Another great Nespresso product
on October 12, 2022
Posted by: April W
from Murfreesboro
[This review was collected as part of a promotion.] We love Nespresso and have tried 3 different models now and none disappoint. I’ve tried the vertuo next and so wanted to see if the premium held up as well. So far it’s been great. I’ve heard some things about leaking but haven’t had any issues with that. The carafe feature is great for guests and coffee fanatics like my husband. The rose gold trim makes it look extra fancy and doesn’t make the room look gaudy. Easy to use and assembled out of the box. Simple to fill and use. Flavor and cups are Nespresso standard and still great tasting coffee. Love the sample pack it came with too. Highly recommended!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible, the BEST espresso/coffee maker
on October 12, 2022
Posted by: Brittanym1016
from Matawan, NJ
[This review was collected as part of a promotion.] I’ve been using the Vertuo Next for the last few weeks and I am in love. I’m a huge coffee drinker and espresso drinker and have always wanted to try the Nespresso. It definitely didn’t let down my expectations. The machine itself is very sleek looking and super easy to use. Brews absolutely delicious espresso or coffee. So many different options. Even the pods are pretty!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Upgrade For My Kitchen
on October 11, 2022
Posted by: Mnsmith2003
from Dallas, TX
[This review was collected as part of a promotion.] I’ve been drinking some form of coffee for most of my life and it is a staple in my home. The Vertuo Next gives me the option of having coffee or a perfectly made espresso. The machine is a tad bit louder than my old machine but it is well worth it once I get my drink. The Next is easy to use and no hassle. Just pop the pod in and select the type of drink you want. Start up is quick and when your drink is made it pop the pod into a little bin! Basically cleans itself with little effort from me. The sleek design looks great in my kitchen. While it’s a small machine it definitely makes a statement.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim!
on October 11, 2022
Posted by: PookiesPrincess
from Virginia
[This review was collected as part of a promotion.] This Nespresso unit is so slim! It’s less than six inches across and still has a water reservoir. It has multiple different sizes, including a carafe size. I tried a few of the capsule flavors that came with it and they were delicious. So rich and full flavored, easy to brew.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not a fan.
on October 11, 2022
Posted by: Mds82
from Aubrey , Texas
[This review was collected as part of a promotion.] I personally love coffee. I drink it regularly. I was so excited to try out this machine and it was a disappointment. The machine is extremely loud. You would also think that such a product would have a longer cord. It's a nice compact machine but the cord just isn't long enough.The cord on this machine is extremely short. I will say that it brews quickly and it's very easy to use. That was a plus. The coffee provided with the machine was not good at all. The fact that you have to buy the brand specific pods for coffee is disappointing. I'd prefer more options or maybe a reusable pod in which you can refill your own blend of coffee. Although there seem to be many pod options available. Overall, this machine was not my favorite and I would much rather stick to my old one.
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review. We appreciate your honesty. If you ever need assistance, please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week. We offer a one year warranty on all machines, and a lifetime of comprehensive troubleshooting.
Written by a customer while visiting Nespresso USA