Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Outstanding body and flavor
on July 11, 2023
Posted by: CafeCoffeeCookie
from Austin, TX
[This review was collected as part of a promotion.] Enjoy the ease of using my new Vertuo and the coffee. Highly recommend to anyone who has a need to move on past a regular cup of coffee from a drip machine or other pod like machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Randomly doesn't work
on July 11, 2023
Posted by: R Newcomer
I've had this for a couple years but it randomly stops working at times.
Response from Nespresso USABy Chloe H., Customer Service , July 12, 2023
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Enjoyable, but not my favourite machine
on July 10, 2023
Posted by: Carl
from Nashville
[This review was collected as part of a promotion.] 2nd machine I've bought. My first was the Vertuo Plus Next which I love. This machine does a decent job, but I do not enjoy the manual latching mechanism or the storage bin. The quality of the pour is good though, and it delivers a fair cup. Does not seem as hot as I would like and I do not usually require an above-average temperature machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , July 12, 2023
Thank you for your review, Carl. We understand your concerns regarding your new Vertuo Next machine. If you have any questions about your Vertuo Next machine or if you need troubleshooting assistance, please contact us at 800-562-1465, and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than a coffee shop
on July 10, 2023
Posted by: nosvtt
If you actually care about quality coffee & bean roasts and aren’t just looking for caffeine water this is the best way to do it at home. Truly better than an espresso machine. I use the milk frother to make oat milk lattes every morning and they’re better than almost all specialty coffee shop lattes (& I live in Seattle!!) Google the science behind Nespresso to see a video of how it works. Nespresso Stan since 2011
Written by a customer while visiting influenster.com
Customer Rating
5
Love the ability to brew larger cups
on July 10, 2023
Posted by: School
from South Plainfield NJ
[This review was collected as part of a promotion.] Just purchased this so I can make lager cups and man am I happy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great machine
on July 10, 2023
Posted by: DiegoM
from Palmdale, CA
[This review was collected as part of a promotion.] I love this new machine, it can make a lot of different sizes of coffee and as usual it makes them very fast not like other brands and the smell is something that transports you to another place, I love the machine and the coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee every time💕💕💕
on July 10, 2023
Posted by: Yolanda
from Hawaii
My hubby purchased this wonderful coffee maker. I’ve had it for a year now and it’s still producing wonderful tasting coffee… I’m a Very Happy customer 😁😁😁
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Treat yoself!
on July 9, 2023
Posted by: Kenny B
from Southern California
[This review was collected as part of a promotion.] My lovely wife was behind this purchase of the Vertuo Next and we have enjoyed it once daily ever since. Makes delicious high end coffee drinks in a very cool high tech way. It provides a nice pick me up. I do think my wife also bought this for me so I can make her a cup now and then. Having this coffee maker gives you a feeling that you’ve made it to a taste of the good life. Like being in a resort level room on vacation!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA