Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Cool features!
on July 13, 2023
Posted by: valval22
from Foster City
[This review was collected as part of a promotion.] Bought this thinking it would be like any other coffee maker, but it exceeded my expectations!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on July 13, 2023
Posted by: Heather1978
from Cincinnati, Ohio
[This review was collected as part of a promotion.] I bought this machine recently. It makes great coffee and I love that the coffee pods are recyclable!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Solid coffee, poor machine quality
on July 13, 2023
Posted by: Amir
from Washington DC
Machine worked well for a little over a year. Coffee quality became extremely poor overnight, with no accidental damage to the machine. I was then sent 2 replacement machines, with had the exact same issue after about a month of working properly. Very poor quality machine, nespresso would be amazing if they could get that down
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , July 14, 2023
Thank you for your review, Amir. We are dismayed to learn the Vertuo Next has not met your expectations. If you ever need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each Vertuo Next machine comes with at a one-year warranty and lifetime troubleshooting assistance. We will notate your feedback for the appropriate team.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious way to start my day!
on July 13, 2023
Posted by: Pdphvll
from Hendersonville,NC
[This review was collected as part of a promotion.] I had tried the Nespresso next at my sons house when visiting him. He noticed how much I was loving the ease and convenience of making amazing coffee drinks and gifted me one for my birthday. I have been enjoying it ever since! The espresso is delicious and knowing it’s there waiting for me in the morning helps get me going.
My sister was visiting me and fell in love with my machine too so I got her one for her birthday! We are becoming quite the Nespresso family!
My sister was visiting me and fell in love with my machine too so I got her one for her birthday! We are becoming quite the Nespresso family!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design. Love how every size pod fits!
on July 12, 2023
Posted by: Susan
from Spokane,WA
[This review was collected as part of a promotion.] Upgraded to Vertuo next at home and my vertuo is headed to the office to be used
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on July 12, 2023
Posted by: Glen
from Guam
[This review was collected as part of a promotion.] I like that it's not bulky. Brews great coffee. It's not as loud as my other vertuoline coffee maker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee, great machine.
on July 12, 2023
Posted by: Jtreddell
from Denver, CO
[This review was collected as part of a promotion.] So happy with the purchase, it looks good and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on July 12, 2023
Posted by: dom27
[This review was collected as part of a promotion.] I haven't been to a coffee shop since i bought this machine. 10/10 purchase! and the rose gold is such a nice touch!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA