Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
3
It's ok
on October 16, 2022
Posted by: BlueDweller85
from Syracuse, NY
[This review was collected as part of a promotion.] This coffee machine took me quite some time to set up. I had to do a few rinsing cycles until I figured out how to make it stop. Thankfully it tells you to install an app, so maintenance can be easy.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Too Noisy, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine has not met your expectations. If you have any questions about the overall performance of your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Assistance can also be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW!
on October 16, 2022
Posted by: Walnda
from Arkansas
[This review was collected as part of a promotion.] This machine is amazing! The quality of the coffee is even better than a coffee house brew from the convenience of your kitchen! The set up was easy, and the app is very user friendly. I love the variety of flavors and sizes is overwhelming, and I’m still trying to decide which is my favorite!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible machine
on October 16, 2022
Posted by: Justme0419
from Atlanta, GA
[This review was collected as part of a promotion.] I love everything about the Vertuo Next. Not only is a sleek and stylish looking, but it's slim, doesn't take up an obnoxious amount of counter space. The rose gold color is absolutely stunning and this machine can make so many different varieties and sizes of coffee, espresso etc. The machine takes the guess work out of your brewing experience by sensing exactly the amount and strength you want with it's intuitive scanning. Another thing I really appreciate is that the machine itself is made partly with recycled materials. I love that Nespresso is being responsible. Overall I would highly recommend the Vertuo Next
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pretty cool machine!
on October 16, 2022
Posted by: Tomm77116
from New Orleans
[This review was collected as part of a promotion.] This is a really cool coffee machine. it has a very simple to use one button operation. Each capsule has a discreet barcode on the bottom edge of the lip. The machine reads this barcode to determine how to brew the volume, time, air, and temp according to which capsule you are using. Very cool tech!
The coffees/ espressos are really really good with lots of foam! Highly recommend this machine.
The coffees/ espressos are really really good with lots of foam! Highly recommend this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very very nice
on October 16, 2022
Posted by: Ashalyn
from St louis mo
[This review was collected as part of a promotion.] This machine is amazing. I love it so much. It works great coffee taste amazing just like if went to a coffee shop. My biggest complaint is the limited coffee choices and brand selections. The cups are specific sizes that are not commonly available. I do like they are environmentally friendly. There is also several settings. Plus it is so pretty. Overall great product just wish more readily available capsules.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great espresso
on October 15, 2022
Posted by: Kwood
[This review was collected as part of a promotion.] I never thought I could make such a perfect cup of espresso at home. This machine is so easy to use and gives you tons of options to mix up your selection frequently. I love the compact size that fits great on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Impressive!
on October 15, 2022
Posted by: mltex
[This review was collected as part of a promotion.] This machine is quite stylish and easy to use. I have not used single-serving coffee machines like this previously and was very impressed by the taste that this machine pulled off. It can be used to make a variety of drinks with ease and I appreciated how many different options there were for pods. This would be great for folks on the go who just want a quick espresso drink at home without much cleanup or fuss.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is the BOMB!!
on October 15, 2022
Posted by: rjules87
from Austin TX
[This review was collected as part of a promotion.] Overall this makes me extremely happy. This machine is so easy to use and makes the most delicious cup of expresso and coffee. I really never made coffee at home until this, a few people referred this style over to me and im so happy with it.
Huge Pro: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Pros: Convenient, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA