Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
AMAZING
on October 16, 2022
Posted by: KC512
from Austin
[This review was collected as part of a promotion.] I love the Vertuo Next! One simple and single button to deliver high quality and tasty coffee or espresso. Plus the pods have a huge variety of flavors. It’s small size and automatic removal of pods are a couple of my favorite features.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on October 16, 2022
Posted by: Kimwat1
from West Middlesex Pa
[This review was collected as part of a promotion.] I love my Nespresso Vertuo Premium. It makes a wonderful cup of creamy Nespresso coffee that tastes great. It’s very easy to use and it smells so fantastic when it’s brewing. You will think you are in a fancy coffee shop instead of your own kitchen. If you are a coffee lover, this Nespresso is a must have.
Pros: Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 16, 2022
Posted by: Babygb316
[This review was collected as part of a promotion.] The Vertuo Next espresso maker is absolutely amazing. I love that it is so quick and tastes so much better than going to a coffee shop to get a coffee. It’s very easy to use right in the comfort of your own house.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 16, 2022
Posted by: Cookie1120
from Surry, VA
[This review was collected as part of a promotion.] I got this Nespresso - Vertuo Next Premium to try out and absolutely love it. I can make espresso or coffee and it tastes great. It is so easy to use and easy to clean. It is extremely well made and durable.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
It's ok
on October 16, 2022
Posted by: BlueDweller85
from Syracuse, NY
[This review was collected as part of a promotion.] This coffee machine took me quite some time to set up. I had to do a few rinsing cycles until I figured out how to make it stop. Thankfully it tells you to install an app, so maintenance can be easy.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Too Noisy, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine has not met your expectations. If you have any questions about the overall performance of your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Assistance can also be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW!
on October 16, 2022
Posted by: Walnda
from Arkansas
[This review was collected as part of a promotion.] This machine is amazing! The quality of the coffee is even better than a coffee house brew from the convenience of your kitchen! The set up was easy, and the app is very user friendly. I love the variety of flavors and sizes is overwhelming, and I’m still trying to decide which is my favorite!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible machine
on October 16, 2022
Posted by: Justme0419
from Atlanta, GA
[This review was collected as part of a promotion.] I love everything about the Vertuo Next. Not only is a sleek and stylish looking, but it's slim, doesn't take up an obnoxious amount of counter space. The rose gold color is absolutely stunning and this machine can make so many different varieties and sizes of coffee, espresso etc. The machine takes the guess work out of your brewing experience by sensing exactly the amount and strength you want with it's intuitive scanning. Another thing I really appreciate is that the machine itself is made partly with recycled materials. I love that Nespresso is being responsible. Overall I would highly recommend the Vertuo Next
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pretty cool machine!
on October 16, 2022
Posted by: Tomm77116
from New Orleans
[This review was collected as part of a promotion.] This is a really cool coffee machine. it has a very simple to use one button operation. Each capsule has a discreet barcode on the bottom edge of the lip. The machine reads this barcode to determine how to brew the volume, time, air, and temp according to which capsule you are using. Very cool tech!
The coffees/ espressos are really really good with lots of foam! Highly recommend this machine.
The coffees/ espressos are really really good with lots of foam! Highly recommend this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA