Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Good value option
on October 17, 2022
Posted by: Dominator
from Austin, TX
[This review was collected as part of a promotion.] Nespresso Veruo Next machine makes a fairly good product at the price point. I cannot speak to the longevity or the overall quality of construction, but everything is working like a charm so far. Good crema and flavors and there are a range of options on coffees that can be utilized. Very convenient.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and easy to use
on October 17, 2022
Posted by: RD317
from Ny
[This review was collected as part of a promotion.] My morning have been pleasant with this coffee machine,the one touch brewing system makes it easy and simple to brew your coffee. Just choose the serving size,pop in and the coffee machine adjust to size,temp and time automatically. I also like the water tank located behind the coffee machine making it more discreet and easy to remove. One of my favorite features is the energy saving mode no more forgetting to turn off the coffee machine because this offers auto off function! The slim compact body has a nice black Matte with rose gold accents gives it an elegante look and does not take up space!
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving the larger pod sizes
on October 17, 2022
Posted by: Saj1234
from Austin, TX
[This review was collected as part of a promotion.] Over all we have been a fan of the Nespresso machines, this just takes it to the next level by adding increased versatility through the use of the larger pods. I bought one of these machines for my parents because they love to RV and are tight on space. The machine is still very compact and now that it can do all sorts of coffee sizes it makes it an easy go to setup when selecting a machine to take on the road with you. I'll also add that the machine is super easy to use, so don't be frightened off thinking you're going to have to memorize and instruction manual.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!
on October 17, 2022
Posted by: tinicflo
from Hillsboro, OR
[This review was collected as part of a promotion.] I absolutely love it!! I already had a mini Nespresso and coffee pot. It's been wonderful to get counter space back and have both worlds!! I also love that you can make bigger cups. It's so sleek and nice looking. Cleans easy! I can't say enough good things. I hope to have it for years. I've only been using it about a month but no issues.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fancy coffee
on October 17, 2022
Posted by: Crystal829
from Portland, OR
[This review was collected as part of a promotion.] I usually use another kind of single pod use coffee maker. This is a huge step up from that! The Nespresso Vertuo Next machine is fancy and high tech but very user friendly. A coffeemaker that connects to your phone via Bluetooth and wifi and alerts you of its status? Yes, it’s that fancy! I’ve only tried a couple flavors but so far it makes very creamy great espressos and coffee. If you’re a plain person this will probably be too much for you, but if you want to pretend you’re a barista at your favorite coffee place, this is for you!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Superb win by Nespresso
on October 17, 2022
Posted by: Mere87
from Austin, TX
[This review was collected as part of a promotion.] You can tell right away that the quality is much higher than other units. The footprint is also perfect for our smaller countertop, which makes it easy to store and use. Setup was super easy and straightforward. Be sure to give the instructions a look over and schedule time to clean when the descaled alarm sounds.
Perhaps my favorite is having the frother unit as part of this. It’s literally the best for making cappuccinos. Our kiddo loves this so much when we make him a baby cappuccino on the weekends.
They’ve even included a branded glass that fits perfectly in this unit.
Overall, I’m really impressed by the new changes and highly recommend grabbing one for yourself.
It’s not very noisy at all which is a big plus. I find it the be quicker than my previous unit with its fast heat up feature. The capsule ejection is a welcomed addition as well.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes delicious coffee, works great!
on October 17, 2022
Posted by: SWFL78
from Englewood, FL
[This review was collected as part of a promotion.] After a lot of trial and error getting the machine up and running, it seems to be going quite smoothly now. I have tried repeatedly to connect the Bluetooth so blinking lights could be easily translated into what the error is. I have to look them up as they appear. The most frequent error message is a blinking orange light which seems to reset after I shake the reservoir a few times. I have not figured out a way around coffee leaking into the used pod reservoir until it overflows. I’ve looked it up and it appears to be a common issue as opposed to operator error. That being said, it does make great coffee and I love that the pods are recyclable.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small, Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Buy The VertuoPlus - The Next Won't Last
on October 17, 2022
Posted by: COS Lex
from Colorado Springs, CO
This model is Nespresso's failure. Please read the reviews. Mine failed right after warranty expired. Unfortunately longer than most. Called Nespresso. They offered a 35% discount for the online store. Since the model I wanted was already discounted Nespresso would not take the additional 35% off. I found the model I wanted on sale in a retail store for a much better price (close to the Nespresso discounted price and 35% less!) with the milk frother included. I my opinion Nespresso should have honored the discount. Considering the price of pods the financial hit will be on them.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, October 18, 2022
It's not our intent to cause our customers disappointment, Alex, and we've noted your feedback on your account. Please call Nespresso again, 800.562.1465, as we'd like to see you enjoy your Nespresso selections. We hope to hear from you soon.
Written by a customer while visiting Nespresso USA