Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great Product
on October 24, 2022
Posted by: Tiffann9681
from Kentucky
[This review was collected as part of a promotion.] I received my Vertuo Next Nespresso I m very impressed. It makes great coffee. The quality is great. I love the flavors included. Very easy to use. I will definitely be using this a lot. Definitely recommend this to anyone that drinks coffee .
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Constantly stops working
on October 24, 2022
Posted by: Carina
from Peekskill, NY
My parents have a Nespresso machine for over 10 years that I love, so when I moved out I had to get one and since theirs was getting older they figured they’d see how mine works and decide if they should buy a new one. I am highly disappointed with this machine.. I’ve had the machine for about a year and I constantly have issues with it. At first it was small issues (like not pouring the right amount of coffee or not working once & a while), so I let it go, but now it’s constant.. I have to do a complete clean of my machine EVERY TIME I want a coffee so it’s takes about 10 minutes to make a coffee.. I thought it needed a deep clean so I order the descaling kit and used that, but I am still having the same issue… it shouldn’t be this complicated and frustrating to make a coffee. It’s extremely frustrating when you have people over and it takes an hour to make just a few coffees.. Don’t recommend this machine & currently debating if I need to find a new brand.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , October 25, 2022
We are disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent product
on October 24, 2022
Posted by: Renea33
from Homer ga
[This review was collected as part of a promotion.] I love this nespresso machine. This the first one I have ever had. It came with so many different flavors and is easy to use once I figured it out. It is not as bulky as I thought it was going to be. The flavors are amazing and the machine is easy to use and I use it everyday. My sister and law wanted to take it home with her when she tried it.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee / espresso machine
on October 24, 2022
Posted by: Ts97moval
from Moreno Valley ca
[This review was collected as part of a promotion.] This is an amazing coffee machine, definitely helps if your short on time or need a quick cup, it has a strong flavorful bold taste, and with the pod container it is extremely easy to make, just place the cup underneath put the pod in then start it, it is perfect for any coffee / espresso drinker
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on October 24, 2022
Posted by: Brain
[This review was collected as part of a promotion.] I am in love with this coffee maker. I have never used a Nespresso but now I will never go back to normal coffee makers. The app makes it so easy to order pods and check safety levels plus the coffee is amazing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
CP44
on October 24, 2022
Posted by: CP44
[This review was collected as part of a promotion.] This coffee machine is so convenient and easy to use! The pods are delicious and I love all of the different flavor options. It's like having your own coffee shop in your kitchen. So nice to switch it up and the coffee tastes high quality!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this so much!
on October 24, 2022
Posted by: CP44
[This review was collected as part of a promotion.] This coffee machine is so convenient and easy to use! The pods are delicious and I love all of the different flavor options. It's like having your own coffee shop in your kitchen. So nice to switch it up and the coffee tastes high quality!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on October 24, 2022
Posted by: xleebeanx
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is now my favorite machine to make coffee and espressos. The machine set up is simple, and it even has an app that you can set up. The coffee or espresso pods come in so many different varieties. I cannot wait to try them all. The coffee or espresso brew quickly at the touch of a button. I love this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA