Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,219 Reviews)
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Great machine
on October 30, 2022
Posted by: Jon1225
[This review was collected as part of a promotion.] I love this machine. This machine was very easy to use and I love the taste of the coffee. Some of them was very strong but so.e was very good. It's very quick to make and all one touch. I definitely recommend this.
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great slim design
on October 30, 2022
Posted by: Indymom77
from Indianapolis, IN
[This review was collected as part of a promotion.] The Vertue Next is a great upgrade from the Nespresso machines of the past. It takes up very little counter space but still brews the same cup of coffee that we have come to enjoy. It is easy to operate and clean as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I do love my nespresso machine
on October 30, 2022
Posted by: PaparazziMom619
from San Diego
[This review was collected as part of a promotion.] Just Wow.. this is our first time having own a nespresso machine and this is just perfect addition in the morning routine first of the nespresso machine Measuring only 5.5" wide, its slim fit design makes it the perfect addition to any kitchen or countertop it also have a beautiful chrome or rose gold accents. It's very easy to use, and I do love the brews and the taste. I have brews a wide range of coffees at the touch of a button – espresso, double espresso, coffee (5oz, 8oz, 14oz), Carafe (18oz), each capsules automatically adapts brewing parameters to each cup size, pressure, temperature. I wont be going back to regular coffee. Atleast not sooner. I love my nespresso machine.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!
on October 30, 2022
Posted by: Brittney101
from Roy Utah
[This review was collected as part of a promotion.] I got this about a month ago and love it. So easy to use and the coffee turns out great every time. It’s very easy to clean as well which is a must. Love all the options it gives me when making my beverage. Bye bye starbucks
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 29, 2022
Posted by: Lizard0903
from Theodore,AL
[This review was collected as part of a promotion.] I got this and could not wait to try it out! I love that it is compact and small and fits well on my counter without taking up a lot of space! It is super easy to use also! Just pop in the pod fill the water reserve and push a button! It is quick and simple which I love on those hectic mornings!
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
MY 8yr iCoffee still works, my 6mo vertuo doesn't
on October 29, 2022
Posted by: Silvia
from California
We bought the Vertuo Next early this year and from the beginning it gave us issues. The instructions are useless, aside from the fact that there was only a tiny paper in English it also did not contain important information, setup instructions or any maintenance information. It has not been a year since we bought the machine and it has completely stopped working. The unfortunate part is that when the machine does work, it makes a great coffee but whats the point of buying a machine that is completely unreliable. Thankfully we kept our old iCoffee machine which still works after 8 years and has never gave us issues.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 31, 2022
Thank you for your review, Silvia. We are disappointed to learn that the Vertuo Next machine has not met your expectations. We offer troubleshooting assistance 24 hours a day, 7 days a week at 800-562-1465. Additional assistance can be found on Nespresso.com/help at your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy for a beginner
on October 29, 2022
Posted by: Eliza
from Los Angeles, CA
[This review was collected as part of a promotion.] The Nespresso Verturo Next is fairly easy to use for a total beginner to these machines. It makes so many various espresso drinks. I’ve made a few and they’ve turned out great. It looks nice in my kitchen and doesn’t take up a lot of counter space. I can also easy store it in my pantry too. I’m very excited to make more fun drinks and this will be perfect for when I have guests over!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic Machine
on October 28, 2022
Posted by: mrsw358
from Austin, TX
[This review was collected as part of a promotion.] I am a huge Nespresso fan. We already own and love our old school CreatistaUno Plus, so was excited to get this to try, too. This is a solid little machine. No frills, frother, etc., but for many this would be a pro as it means less to keep up with/clean. It pulls a shot in seconds and each one is delicious and flavorful, like all Nespresso pods are. These do take a different size, which I found interesting. Love the compact, unassuming size. All in all, I happily give this 5 stars out of 5.
Pros: Convenient, Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA