Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9
(3,215 Reviews)
Rating breakdown 3,215 reviews
5 Stars
1,997
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product.
(
1,939 out of
2,711)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
5
Amazing!
on October 29, 2022
Posted by: Lizard0903
from Theodore,AL
[This review was collected as part of a promotion.] I got this and could not wait to try it out! I love that it is compact and small and fits well on my counter without taking up a lot of space! It is super easy to use also! Just pop in the pod fill the water reserve and push a button! It is quick and simple which I love on those hectic mornings!
Pros: Convenient, Easy to Use, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
MY 8yr iCoffee still works, my 6mo vertuo doesn't
on October 29, 2022
Posted by: Silvia
from California
We bought the Vertuo Next early this year and from the beginning it gave us issues. The instructions are useless, aside from the fact that there was only a tiny paper in English it also did not contain important information, setup instructions or any maintenance information. It has not been a year since we bought the machine and it has completely stopped working. The unfortunate part is that when the machine does work, it makes a great coffee but whats the point of buying a machine that is completely unreliable. Thankfully we kept our old iCoffee machine which still works after 8 years and has never gave us issues.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 31, 2022
Thank you for your review, Silvia. We are disappointed to learn that the Vertuo Next machine has not met your expectations. We offer troubleshooting assistance 24 hours a day, 7 days a week at 800-562-1465. Additional assistance can be found on Nespresso.com/help at your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy for a beginner
on October 29, 2022
Posted by: Eliza
from Los Angeles, CA
[This review was collected as part of a promotion.] The Nespresso Verturo Next is fairly easy to use for a total beginner to these machines. It makes so many various espresso drinks. I’ve made a few and they’ve turned out great. It looks nice in my kitchen and doesn’t take up a lot of counter space. I can also easy store it in my pantry too. I’m very excited to make more fun drinks and this will be perfect for when I have guests over!
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic Machine
on October 28, 2022
Posted by: mrsw358
from Austin, TX
[This review was collected as part of a promotion.] I am a huge Nespresso fan. We already own and love our old school CreatistaUno Plus, so was excited to get this to try, too. This is a solid little machine. No frills, frother, etc., but for many this would be a pro as it means less to keep up with/clean. It pulls a shot in seconds and each one is delicious and flavorful, like all Nespresso pods are. These do take a different size, which I found interesting. Love the compact, unassuming size. All in all, I happily give this 5 stars out of 5.
Pros: Convenient, Wide assortment of capsules to choose from, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Office Favorite
on October 28, 2022
Posted by: duemay706
from Menifee
[This review was collected as part of a promotion.] I set this up in my office and it was immediately a favorite by all! We enjoyed the variety of not only flavors but sizes. It was compact and super easy to set up and use. Clean up is so smart, with it's own compartment! Love it.
Pros: Easy to Use
Written by a customer while visiting Nespresso USA
Customer Rating
5
on October 28, 2022
Posted by: LexiS
from NYC
I got this as a gift a few months ago and I love it. It works so well and is beautiful.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Meh
on October 28, 2022
Posted by: MandyB
[This review was collected as part of a promotion.] The Nespresso Vertuo Next does make a delicious beverage, however the machine itself is rather temperamental. I often spend more time than I feel is necessary just trying to figure out why I keep getting a error light when there's no reason for it. The machine will be throughly cleaned and set up exactly as instructed yet I will get a light indicating that it needs cleaned. While the coffee it makes is delightful, I'm just not sure if that's enough to justify the frustration of operating it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Espresso/Coffee Machine!
on October 28, 2022
Posted by: Kat124
from Brick, NJ
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next! The machine is very easy to use and quiet. It is very convenient and heats up quickly to make the perfect cup of coffee and espresso! I appreciate that there are a wide variety of capsules to choose from. I have limited counter space and it’s compact size fits perfectly in my kitchen. This coffee machine is made of very high quality and is also very easy to clean. You won’t be let down using this product!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA