Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Average customer rating
3.9 out of 5
3.9
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,001
4 Stars
349
3 Stars
126
2 Stars
181
1 Star
562
72%of customers recommend this product. 
(
1,939 out of 2,711
)
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Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker, 120V - Gray
Customer Rating
4 out of 5
4
Great Machine
on July 24, 2023
Posted by: CoffeeLover
from Texas
[This review was collected as part of a promotion.] Love my new machine—just wish it was easier to lock in place, closing it takes some muscle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best single cup coffee!!
on July 21, 2023
Posted by: britt_erica_2015
I live my nespresso next coffee.machine. the quality of coffee.and.the variations are from light to bold , flavored.and even have cold.brew pods. So easy to use and maintain.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great machine for the price I paid
on July 20, 2023
Posted by: Tom M
from Toms River NJ
[This review was collected as part of a promotion.] Coffee tastes great nice foam layer. Very simple to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Works smoothly!
on July 20, 2023
Posted by: Linda901
from Salmon, Idaho
[This review was collected as part of a promotion.] This is a replacement for my old machine! My 3rd over the years! The Next Premium is an amazing machine that makes every size capsule, which works for me because I drink them all!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great espresso machine
on July 20, 2023
Posted by: mackenzeew1
I absolutely love my Nespresso. It is so easy to use and enables me to make my favorite Starbucks coffee drinks at home. I would highly recommend it.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Stuck Locking & Unlocking
on July 19, 2023
Posted by: Nana Lis
from Santa Clarita, CA
First, let me start by how much I love, love, love the coffee! I had previously subscribed to an auto delivery from another (organic) coffee company, I thought THEY had the best tasting coffee. that is until I got my Nespresso Machine & Hazelnut coffee.
Now onto my complaint: The machines lid (to insert capsules) has gotten SO VERY difficult to lock & unlock (twist open/close), I have broken 3 coffee mugs now (by myself, husband and house guest). I practically arm-wrestle with the machine every single time I make a cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
A Good Machine
on July 19, 2023
Posted by: tbr93
from Austin, TX
[This review was collected as part of a promotion.] I purchased this machine because I wanted to replace my coffee maker and I wanted to have lattes. I really like the Vertuo pods and I thought it made excellent espresso! My husband didn't love the actual coffee so we ended up returning this machine and exchanging for the Pixie for me to still make my lattes. No issues with the machine while we had it though!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best Machine
on July 17, 2023
Posted by: BobbiT
from Titus, AL
[This review was collected as part of a promotion.] I bought this to replace one I had received as a gift three years ago simply because it makes the best cups of coffee. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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