Customer reviews from kitchenaid.com
KitchenAid - 30 inch Smart Built-In Single Electric Convection Wall Oven with Assisted Cook Cycles - Stainless Steel
Average customer rating
4.1
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
2
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for KitchenAid - 30 inch Smart Built-In Single Electric Convection Wall Oven with Assisted Cook Cycles - Stainless Steel
Customer Rating
1
Terrible user interface
on January 7, 2026
Posted by: WD12316519681
from edmonton, ab
I tried this in store thinking that the knobs would make it easy and intuitive to use and was immediately discouraged from purchasing. One might think that the left knob controls function (bake, broil, etc) and the right knob controls temp - it does not. The left knob scrolls through menus and are horribly unintuitive. Even when you get the thing on you would think that simply turning the right knob would adjust the heat right? Nope! You've gotta go through to touch screen first! I would discourage anyone from purchasing this based entirely on the user interface - it makes what should be a simple straightforward concept and makes it as frustrating as navigating a 2000s era GPS system.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 13, 2026
Hello WD! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we apologize that we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case #897807, with a brief description of your concern. We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Finally broke down and bought new.
on January 5, 2026
Posted by: Anonymous 14
from Chicagoland area
[This review was collected as part of a promotion.] We love everything about this unit. It’s very similar to our 20 year old Jenn Air. Its heats up very quickly and is very quiet in comparison . All the features have been great so far. Its newly installed a little over a month. New smell burned off after a few uses. The only things we don’t care for about it is that the timer chime even on high volume isn’t very loud. When you start the oven to preheat the interior light stays on until you manually turn it off. An automatic shut off would be nice. Other than those small things we love it. In our opinion worth the extra money.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Early Days
on December 30, 2025
Posted by: KJPM
from Vermont
[This review was collected as part of a promotion.] It’s early days, but so far so good, with two exceptions. Twice now, while baking, the oven automatically canceled the program. Fortunately, we were in the kitchen, noticed this, and restarted the program. We’ll have to monitor this. We reported this to KiitchenAid. Second, we have an order emanating from the oven while baking. We were advised to run the oven at 400° for two hours. Did so, but no improvement. We think the odor is coming from the door and suspect a piece of the plastic film used to protect the glass before installation is trapped behind the facia.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic
on December 21, 2025
Posted by: JeffA
from Chicago, IL
[This review was collected as part of a promotion.] Only had this about a month and a half, but love it! Cooks quickly and evenly. Love that it has an air fryer. It's very smart. The built in recipes so far are perfect. Features are fantastic
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so good
on December 19, 2025
Posted by: Todd555
from Graham, WA
[This review was collected as part of a promotion.] Bought this oven a month ago and so far so good. Works fine but I wish the alarm when the timer ended was louder and I love the extended slide out shelve but prefer the flexibility of having three removable wire racks that we had on our old kitchenaid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Loving my new oven!
on November 17, 2025
Posted by: Spunkygarden
from Minnesota
[This review was collected as part of a promotion.] My 20 year old, very well used (I bake a ton of sourdough!) Kitchenaid wall oven started having some issues, so I ordered the new model, sight unseen, over the internet. This new oven is baking my breads beautifully! So far I’m happy and impressed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com