Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
59
4 Stars
26
3 Stars
11
2 Stars
16
1 Star
21
51%of customers recommend this product.
(
36 out of
70)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
2
Micro
on August 7, 2024
Posted by: Stosh78
[This review was collected as part of a promotion.] I am very disappointed in our new Microwave/ air fryer combo above stove unit. I purchased KitchenAid for a quality unit and it has less power than our old microwave only. If I knew how weak it was I would have purchased a different unit.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 7, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 575031.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on August 13, 2024
Posted by: qofsevens
from Fort Worth, TX
[This review was collected as part of a promotion.] It takes a LONG time for the exhaust fan that automatically turns on during air fryer to turn off, like 30 minutes. Also, randomly at 8:22 pm every night, the exhaust fan comes on. I did not program it to do so. There is a not a place in the app to do so. Lastly, I came home from vacation and saw an error code that said service was needed and it's about 2 months old. I unplugged it and plugged it back in and turns out all it was was that power was lost while I was out of town.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful Kitchen Appliance
on August 20, 2024
Posted by: VickiAlso
from Northern California
[This review was collected as part of a promotion.] There are many things that I love about this multifunction microwave; for example, the airfryer does a great job on fish sticks, and french fries, the toaster works well on frozen waffles and crisping up breadsticks, and the options for melting butter and reheating coffee are very useful. I'm still working out the kinks of the baking option, which seems like the preheating part takes awhile and then bakes unevenly. I like how the fan cools off the oven and doesn't heat up the kitchen. I am happy that I chose this appliance and the more I use it, the more comfortable I am with it. I worried that I had spent a lot of money on something that I would not use optimally, I have found that I do use most of the options. Although I downloaded and printed out the user manual, it isn't as user friendly as it could be; it isn't intuitive and perhaps needs examples of actual recipes and how to troubleshoot potential different baking issues.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nice door full of fingerprints
on August 27, 2024
Posted by: Useless
[This review was collected as part of a promotion.] It has no turn table, as a result your stuf comes out cooked uneven
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 585152.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Upgrade your kitchen with this sleek microwave!
on September 3, 2024
Posted by: scnd24
[This review was collected as part of a promotion.] This sleek microwave looks great in the kitchen. It has so many functions that it will come in handy in lots of scenarios. A couple of things that fall short for me- the "air fryer" function. I pretty much bought this model for this function. I have tried it several times now, preheating, not preheating, cooking at higher temperature and longer. The oven takes a long time to heat up and I cannot say anything has gotten crispy, so it may be me, but I've given up on that feature. The microwave function and defrost work great. The touch screen is not super intuitive and one thing I'm having an issue with is the time of day setting feature seems to keep bouncing back to military time. All in all, a solid microwave that does toast bread and most likely does well as a small oven (haven't baked yet). It is a nice upgrade for any kitchen. Overall happy.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
nice options and features.
on September 14, 2024
Posted by: Tds ohio
from Cleveland Ohio
[This review was collected as part of a promotion.] Love this new microwave, glad I bought this one. great product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect appliance to do it all
on October 11, 2024
Posted by: samanthac8381
[This review was collected as part of a promotion.] This microwave literally does it all! I am really impressed by the air fryer feature because food comes out crispy just like in a traditional air fryer. Highly recommend and looks great in my kitchen!
Written by a customer while visiting influenster.com
Customer Rating
4
Great features
on October 22, 2024
Posted by: Lc61
[This review was collected as part of a promotion.] This a great microwave many features. Sometimes just too many buttons to press when reheating. A little slow to heat up air fryer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com