Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
85
4 Stars
38
3 Stars
13
2 Stars
20
1 Star
26
63%of customers recommend this product.
(
70 out of
111)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
4
Multifunction Over-the-Range Microwave Oven with Flush Built-In Design
on May 12, 2024
Posted by: markw34
[This review was collected as part of a promotion.] Best microwave I’ve seen! This is not your traditional microwave. It will blow your mind how many things it can do. I received this product for free in exchange for my honest review. One of my favorite things about this microwave is how it can keep warm your meals up to 60 minutes. Plus, it's really a gorgeous design. It's very sleek, and the touchscreen makes it look super modern and expensive. The door opens at the touch of the screen. It's quiet, beautiful, and definitely worth the money.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Looks GREAT but doesn't work
on May 10, 2024
Posted by: disappointed in NJ1
from New Jersey
[This review was collected as part of a promotion.] It pains me to give this appliance only 1 star. I was so excited to find an appliance that had all these features, including an air fryer. I told everyone about it--it's like I had found the holy grail of kitchen appliances. I had it installed and it looked great. However, it didn't work. I made toast---the bottoms didn't toast. I baked brownies--the edges burnt and the middle was uncooked. I made pizza--same as the brownies, edges burnt and middle didn't cook. It had only been a week so I called KitchenAid to return the product. The first person I spoke to said I could not return it because I had "used" it. Testing its features to find out if they worked or not was considered "using" it. She said the installer tested it before he left. I explained that he only tested the microwave--he didn't toast, bake, cook, broil, or air fry anything. I asked to speak to a supervisor, was transferred, and was disconnected (shocking). I called back, spoke to a different customer service person who was much more helpful, and she arranged to have the appliance returned. I REALLY wanted it to work---it has everything you could want, it's flush mounted, and it looks very good. Unfortunately, it was not meant to be.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 13, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 533967.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Definitely recommend!
on May 7, 2024
Posted by: samanthav202
[This review was collected as part of a promotion.] This microwave is so cool! It has so many different features! You get two for the price of one! It serves as an air fryer and a microwave! It is very big but you can still save space because you don’t need two separate appliances!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Your kitchen is now ready!
on May 6, 2024
Posted by: skinnykev
[This review was collected as part of a promotion.] All I can say is wow!! From the seamless fit, to the sleek design I am very impressed! I love the air fryer feature, and size of the oven. Plenty big to handle a big family. Very easy to use, and even connects to wifi for monitoring cooking without having to stay in the kitchen! Homerun kitchenaid!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
All in one microwave! This is needed in every home!
on May 3, 2024
Posted by: victorial312
[This review was collected as part of a promotion.] Ultimate performance microwave with oven and airfreight features! Simply durable for quick cooking on any day! I love the safety and touch features. Beautiful in every way!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cooking Boss!
on May 2, 2024
Posted by: Hottie!
from Indiana
[This review was collected as part of a promotion.] We love this machine. The versatile cooking methods meet so many of our needs without having to use our regular oven. Love the air frying option and being able to eliminate the stand alone airfryer from the counter. The design is sleek and beautiful
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This multifunction over-the-range microwave oven with a flush built-in design excels in every aspect.
on April 30, 2024
Posted by: co8yx
[This review was collected as part of a promotion.] This multifunction over-the-range microwave oven with a flush built-in design excels in every aspect. Its performance is exceptional, delivering consistently delicious results with every use. Its durability ensures it will be a reliable kitchen companion for years to come. Versatility is its middle name, offering a wide range of cooking options to suit any culinary need. The sleek design adds a touch of sophistication to any kitchen, while its convenient features make meal preparation a breeze. Thank you for creating such a remarkable appliance!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product
on April 28, 2024
Posted by: rachelchloe
[This review was collected as part of a promotion.] This microwave oven works great! I love all that it provides. Air fryer, toaster oven, etc. It’s a very sleek design and well made. Definitely recommend
Written by a customer while visiting kitchenaid.com