Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
85
4 Stars
38
3 Stars
13
2 Stars
20
1 Star
26
63%of customers recommend this product.
(
70 out of
111)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
5
Great Features!
on June 14, 2026
Posted by: Kjoe10
[This review was collected as part of a promotion.] The oven offers a variety of cooking features that we find particualy useful. We often use the pre-heat, re-heat, melt, soften, Start Add 30 and cooking options. We also like the On-Off, Light and fan features. The cooking is thorough and usually even throughout.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inconsistent performance, no dependability, noisy
on June 13, 2026
Posted by: CHAZ51
[This review was collected as part of a promotion.] 5 mornings every week, I prepare oatmeal -- identical bowl, identical amounts of water and oatmeal, same time and power settings. Sometimes at the end, the oatmeal is proper, sometimes very watery, sometimes very pasty. Totally inconsistent performance. Similar results for other foods and I'm never confident that they are properly cooked. The microwave makes a grinding sound, like the turntable is stuck, but there is no turntable on this model (I have contacted service and they are coming for the second time about this issue next week).
Response from kitchenaid.comBy Social Team, Consumer Care, June 15, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 96457.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 96457.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Features but a little complicated
on June 13, 2026
Posted by: 12bek12
[This review was collected as part of a promotion.] The oven has great features and a sleek design. However, my elderly mother does find it too complicated for her to use without our help
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features! Good Value for the Price!
on June 13, 2026
Posted by: Hawk4974
[This review was collected as part of a promotion.] Versatile - we love the multiple functions that the microwave offers (e.g. air fry, baking, etc). This saves on having to have multiple countertop appliances.
Smart Functions - having the app to control functions is a definite plus for the microwave. Turning the light on/off from your phone at night is great.
Form Factor - the microwave blends in so well with your cabinetry. Smooth front, no bulkiness, modern look.
Cost Effective - when thinking about overall price it is important to remember that the microwave will serve in the role of several other appliances (which you won’t have to buy). We found it a great return on our investment!
Smart Functions - having the app to control functions is a definite plus for the microwave. Turning the light on/off from your phone at night is great.
Form Factor - the microwave blends in so well with your cabinetry. Smooth front, no bulkiness, modern look.
Cost Effective - when thinking about overall price it is important to remember that the microwave will serve in the role of several other appliances (which you won’t have to buy). We found it a great return on our investment!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek and Dependable
on June 13, 2026
Posted by: Not a bot
[This review was collected as part of a promotion.] I don't want appliances on my countertops. I bought this to keep a microwave and an air fryer off my countertops. It looks great in my kitchen and has so many more modes than I realized when I purchased it. You can tell the quality is high and I get compliments on how sleek it looks.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on June 12, 2026
Posted by: kmarieogden
[This review was collected as part of a promotion.] We love our KitchenAid Multifunction Over-the-Range Oven. It does it all and it is so convenient when we freeze a lot of food living on a farm when you're not sure when you're going to eat. I use the reheat, fryer and defrost on a regular basis. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very versatile
on June 12, 2026
Posted by: Todd871
[This review was collected as part of a promotion.] We love our KitchenAid microwave/air fryer/oven. We replaced our microwave with it and live it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great job kitchenaide!
on June 12, 2026
Posted by: Dee1981
[This review was collected as part of a promotion.] I am reviewing my new microwave oven! Love, love, love all the features that this product is equipped with! The features of this microwave helps me to clear off my counter space removing my air fryer toaster oven. I love the baking feature of this microwave as it’s just my husband and I it’s quick. It’s easy. Tonight we did tater tots and use the function of air fryer. This microwave tells you exactly what you need to do to go from a microwave de baking to air frying it a touch of a button. I love the preheat part of this microwave. It makes cooking so easy so simple with a touch of a button. If you wanna crisp things then this is the microwave for you because it’s easy to touch a button crisp and you have whether it’s chicken or a sandwich it crisp One of the biggest things we loved when we got the microwave was the ventilation system. It’s automatic and it takes care of all the ventilation doesn’t matter what you’re cooking love love love this most of all this microwave doesn’t matter what you’re cooking is very very consistent I recommend this to people all the time to get this microwave that is so versatile and as I said, clean up your countertop of all those other products I love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com