Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
86
4 Stars
39
3 Stars
14
2 Stars
20
1 Star
29
62%of customers recommend this product.
(
72 out of
117)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
1
Stay away!
on October 15, 2024
Posted by: Adika
from Foster city, CA
I bought this microwave because it was the only one that fit in the space over our cooking range. The microwave is totally ineffective in venting out the fumes even when it is attached to an venting hood. It recirculates 80% of the fumes in the kitchen. The result is a cough attack while cooking.
The display cannot be switched off, so cleaning this microwave is a nightmare because you keep hitting the display.
The microwave intensity is also weak. It takes 1.30 min to heat a plate of food
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 608982.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of Features!
on October 14, 2024
Posted by: Newberry microwave
[This review was collected as part of a promotion.] Love it! The air fryer is wonderful and the toast function is exceptional! My husband loves the button to open the door. The cabinet depth gives more room on the gas stove top and looks very streamlined. I researched a lot of microwaves before purchasing this one. I do think it was more expensive than it should be and would have liked to have had the proofing feature but I am happy with my purchase. The only downside other than price is like all the microwaves I have tried with the butter melt or soften feature it runs too hot and splatters all over the microwave.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect appliance to do it all
on October 11, 2024
Posted by: samanthac8381
[This review was collected as part of a promotion.] This microwave literally does it all! I am really impressed by the air fryer feature because food comes out crispy just like in a traditional air fryer. Highly recommend and looks great in my kitchen!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
What a difference
on October 10, 2024
Posted by: Bobi1
from PA
[This review was collected as part of a promotion.] Bought for a new home but have only used the reheat setting so far. I am impressed with all the new features especially air frying setting and look forward once I move in permanently to experimenting with each new setting.. I expect a learning curve on my part - my older microwave was top of the line 13 years ago. What a difference 13 years makes!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 30, 2024
Posted by: Cassafrass3
[This review was collected as part of a promotion.] It's a nice product, airfrys nicely. but doesn't pop popcorn?
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not Impressed for "top of the line" quality
on September 29, 2024
Posted by: bard62
[This review was collected as part of a promotion.] Stopped working less than two weeks after installation.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 601124.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
nice options and features.
on September 14, 2024
Posted by: Tds ohio
from Cleveland Ohio
[This review was collected as part of a promotion.] Love this new microwave, glad I bought this one. great product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Upgrade your kitchen with this sleek microwave!
on September 3, 2024
Posted by: scnd24
[This review was collected as part of a promotion.] This sleek microwave looks great in the kitchen. It has so many functions that it will come in handy in lots of scenarios. A couple of things that fall short for me- the "air fryer" function. I pretty much bought this model for this function. I have tried it several times now, preheating, not preheating, cooking at higher temperature and longer. The oven takes a long time to heat up and I cannot say anything has gotten crispy, so it may be me, but I've given up on that feature. The microwave function and defrost work great. The touch screen is not super intuitive and one thing I'm having an issue with is the time of day setting feature seems to keep bouncing back to military time. All in all, a solid microwave that does toast bread and most likely does well as a small oven (haven't baked yet). It is a nice upgrade for any kitchen. Overall happy.
Written by a customer while visiting kitchenaid.com