Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
85
4 Stars
38
3 Stars
13
2 Stars
20
1 Star
26
63%of customers recommend this product.
(
70 out of
111)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
4
Great features
on October 22, 2024
Posted by: Lc61
[This review was collected as part of a promotion.] This a great microwave many features. Sometimes just too many buttons to press when reheating. A little slow to heat up air fryer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible microwave
on October 16, 2024
Posted by: None of the above
[This review was collected as part of a promotion.] Microwave is terrible. Controls are confusing and instructions in the users guide do not match the controls.
Something that should take 2 minutes to heat up can take 6 to 8 minutes
Something that should take 2 minutes to heat up can take 6 to 8 minutes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 609273.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay away!
on October 15, 2024
Posted by: Adika
from Foster city, CA
I bought this microwave because it was the only one that fit in the space over our cooking range. The microwave is totally ineffective in venting out the fumes even when it is attached to an venting hood. It recirculates 80% of the fumes in the kitchen. The result is a cough attack while cooking.
The display cannot be switched off, so cleaning this microwave is a nightmare because you keep hitting the display.
The microwave intensity is also weak. It takes 1.30 min to heat a plate of food
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 608982.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of Features!
on October 14, 2024
Posted by: Newberry microwave
[This review was collected as part of a promotion.] Love it! The air fryer is wonderful and the toast function is exceptional! My husband loves the button to open the door. The cabinet depth gives more room on the gas stove top and looks very streamlined. I researched a lot of microwaves before purchasing this one. I do think it was more expensive than it should be and would have liked to have had the proofing feature but I am happy with my purchase. The only downside other than price is like all the microwaves I have tried with the butter melt or soften feature it runs too hot and splatters all over the microwave.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect appliance to do it all
on October 11, 2024
Posted by: samanthac8381
[This review was collected as part of a promotion.] This microwave literally does it all! I am really impressed by the air fryer feature because food comes out crispy just like in a traditional air fryer. Highly recommend and looks great in my kitchen!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
What a difference
on October 10, 2024
Posted by: Bobi1
from PA
[This review was collected as part of a promotion.] Bought for a new home but have only used the reheat setting so far. I am impressed with all the new features especially air frying setting and look forward once I move in permanently to experimenting with each new setting.. I expect a learning curve on my part - my older microwave was top of the line 13 years ago. What a difference 13 years makes!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 30, 2024
Posted by: Cassafrass3
[This review was collected as part of a promotion.] It's a nice product, airfrys nicely. but doesn't pop popcorn?
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not Impressed for "top of the line" quality
on September 29, 2024
Posted by: bard62
[This review was collected as part of a promotion.] Stopped working less than two weeks after installation.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 601124.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com