Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
86
4 Stars
39
3 Stars
14
2 Stars
20
1 Star
29
62%of customers recommend this product.
(
72 out of
117)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
5
Great looking and great features!
on November 7, 2024
Posted by: Kardro
from Fort Wayne, Indiana
[This review was collected as part of a promotion.] I bought my new flush-mount microwave a few weeks ago and love it! It’s not as deep and does not have a turntable but I haven’t missed it at all. The air fryer feature is awesome. Food comes out evenly cooked and moist. It did not come with an instruction guide but there is a handy chart on the inside that guides you through the level and rack you should be using. I do need a little more detail on cleaning, etc. so I will see if I can find instructions online. It’s pretty intuitive and it does walk you through the steps depending on the feature being used. It also sends you text alerts when the food is finished. Couldn’t be happier with this microwave.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice microwave
on November 1, 2024
Posted by: TheWallys
from Tucson AZ
[This review was collected as part of a promotion.] I love this, it looks so sleek being cabinet depth and has plenty of room in it. Controls are easy to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks Sharp, Cooks Well, Exhaust Fan Needs Help
on October 29, 2024
Posted by: JamesAt16
[This review was collected as part of a promotion.] Looks sharp when installed flush with cabinets, and heats well for a multi-function microwave. However, the exhaust fan blows all the grease from the range directly onto cabinets above. If you cook daily, plan on cleaning the cabinets once a week, or more, to avoid damaging them.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not used for
on October 28, 2024
Posted by: Dragracinggirl
[This review was collected as part of a promotion.] It is not a very user friendly appliance. Also had a terrible time finding a user manual. I am sure I will like it more as I figure it out
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Excited to learn about this product!
on October 26, 2024
Posted by: Mosley family
from Dallas, Tx
[This review was collected as part of a promotion.] Brought about a month ago still trying to learn all the features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Piece of garbage
on October 22, 2024
Posted by: annoyed365
this broke 2 weeks after installation. Been chasing kitchenaid for 6 months for a replacement and and am getting the run around. Stay away!!!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421qNVe1 or Direct Message on Instagram at http://spr.ly/6422qNVeG. When responding please include your contact information and reference Case #612200.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features
on October 22, 2024
Posted by: Lc61
[This review was collected as part of a promotion.] This a great microwave many features. Sometimes just too many buttons to press when reheating. A little slow to heat up air fryer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible microwave
on October 16, 2024
Posted by: None of the above
[This review was collected as part of a promotion.] Microwave is terrible. Controls are confusing and instructions in the users guide do not match the controls.
Something that should take 2 minutes to heat up can take 6 to 8 minutes
Something that should take 2 minutes to heat up can take 6 to 8 minutes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 609273.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com