Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
56
4 Stars
26
3 Stars
11
2 Stars
15
1 Star
19
52%of customers recommend this product.
(
34 out of
65)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
4
A nice modern look!
on February 4, 2025
Posted by: MeMta
from Naples, FL
[This review was collected as part of a promotion.] I bought this couple of months ago and like most of the features. Setting the time and date becomes difficult…
Would be much better if it had a separate icon for that feature. The looks of the unit is great. Love that it is flush with my cabinets and nice feature not having a turn table. Would definitely recommend!
Would be much better if it had a separate icon for that feature. The looks of the unit is great. Love that it is flush with my cabinets and nice feature not having a turn table. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Reliability is not there.
on February 18, 2025
Posted by: Randall T
[This review was collected as part of a promotion.] Control board has gone out after 6 months. Not in stock and waiting now.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 681053.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not very satisfied to this point
on February 24, 2025
Posted by: Expensive and confusing
from Halfmoon NY
[This review was collected as part of a promotion.] I bought this for my wife for Christmas, and I am so far not very impressed with its quality or functionality. the install was tough with weak instructions. The owners manual is weak with little help as to how to use it, and the features difficult to understand and use. I have not had time to dig into the online guidance
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on March 3, 2025
Posted by: Airwave
[This review was collected as part of a promotion.] This microwave is fantastic. All of the features work great !
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Gave me more counter space
on March 19, 2025
Posted by: Steph34
Bought 6 mo. Just now doing a review because I wanted to give a good account. First there is always a learning curve with new things. The microwave works great to rewarm, still figuring out how to get the popcorn all popped, I had to learn to start my toast early to time it right for eggs, It takes a little longer time then the toaster oven. To bake cookies, I reduced the time 1 to 2 minutes or the bottom burn. Air fryer is ok. It does a good job in my opinion, And this unit freed up some counter space because I gave the Cuisinart Air fryer Toaster Oven Combo away. Though i feel it did a great job too. I needed the space. So far happy with this purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Built in microwave
on April 1, 2025
Posted by: Shirl1543
[This review was collected as part of a promotion.] Overall the microwave works well so far. Have only used it for re-heating.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Does too many things, none of them well!
on April 1, 2025
Posted by: Thuup
[This review was collected as part of a promotion.] It’s cumbersome to use. There are no operating instructions that I can find. The microwave function take much longer then my old cheap one. Generally a disappointment!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 2, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6420FZe4C or Instagram http://spr.ly/6421FZe4h. When responding please include your contact information and reference case #703271.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6422FZef6
http://spr.ly/6423FZefB
http://spr.ly/6424FZef8
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6420FZe4C or Instagram http://spr.ly/6421FZe4h. When responding please include your contact information and reference case #703271.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6422FZef6
http://spr.ly/6423FZefB
http://spr.ly/6424FZef8
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love Hate
on April 15, 2025
Posted by: Tooblueyes
from Channelview Texas
[This review was collected as part of a promotion.] Microwave is under powered and air fryer has hot spots where one side will burn while the other is under cooked , have to rotate food halfway thru cooking
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com