Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
59
4 Stars
26
3 Stars
11
2 Stars
16
1 Star
21
51%of customers recommend this product.
(
36 out of
70)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Flush Built-In Design - Black Ore
Customer Rating
2
New gov. regulations? or malfunctions?
on January 3, 2025
Posted by: kathy0085
from Franklin, KY
[This review was collected as part of a promotion.] We are having problem with the popcorn setting, not popping the entire bag of popcorn. We have a potato bag to cook the potatoes faster and mistered, it burned the bag while cooking the potatoes? It also cooks/reheat slower than my previous microwave.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 6, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 651760.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
eh....it's ok.
on January 6, 2025
Posted by: utbyteme
from Utah
[This review was collected as part of a promotion.] Couple of small nits: 1. why do I have to push the display button twice to turn the display off? tracking the lighting state should be very basic. 2. lack of documentation. The unit does not come with adequate documentation. why don't they put the same level of effort into tell us how to work these things as they do writing useless disclaimers that no one reads?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed in air frying
on January 6, 2025
Posted by: Phil chicago
from Chicago
[This review was collected as part of a promotion.] Air fry is slow and doesn’t really brown anything in the basket. I can cook frozen fries in 8 minutes and they are nicely brown in my old air fryer. Twice as long in the new microwave. Need to use the toaster tray for criisp fries.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super nice!
on January 17, 2025
Posted by: Chocolate is the best!
from North Carolina
[This review was collected as part of a promotion.] I have had this microwave about 2 months. I love it, still learning about it !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not entirely happy with my purchase.
on January 18, 2025
Posted by: xyz65
[This review was collected as part of a promotion.] we are having a hard time figuring out how to use all of the features and it would be nice to have an instruction manual of some kind. I have not found anything on line that helps.
Cleaning the front screen is a pain. when I wipe it it sets off all kinds of things.
You have to download an app to set the clock!!! That is ridiculous!
Cleaning the front screen is a pain. when I wipe it it sets off all kinds of things.
You have to download an app to set the clock!!! That is ridiculous!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Simply Amazing
on January 20, 2025
Posted by: DGMG
from Pittsboro IN
[This review was collected as part of a promotion.] Our favorite part(s) about this microwave is all that we can do with it. We love how it toasts bread, how it air fries french fries and how well it bakes our small pizzas. It does everything so very well, it has become our go to appliance for almost all things cooking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
They should have not even included a microwave in
on January 22, 2025
Posted by: nananananana
They should have not even included a microwave in this! It does not work well at all. I wish I would have known this before buying it but I didn't. The sales person told me how great it was.. it's not.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 27, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 661766.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
WISH I HAD CHOSEN SOMETHING DIFFERENT
on January 25, 2025
Posted by: Ckaye
[This review was collected as part of a promotion.] I like that it has variable cooking methods, and the aesthetics are very pleasing, however, sometimes the place with more options are not so good with those options. If there is only one or two, they are usually better. In this case, it seems to bake and toast okay but it takes forever to defrost and microwave anything. And the noise the fan makes when it is cooling off after using it for a length of time is quite annoying. I realize it serves a purpose but we have to leave the door open to cool it off because the noise is unbearable.
Written by a customer while visiting kitchenaid.com