Customer reviews from kitchenaid.com
KitchenAid - 30" Smart Built-In Electric Double Wall Combination with Microwave and Assisted Cooking Modes - Black Ore
Average customer rating
4.1
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for KitchenAid - 30" Smart Built-In Electric Double Wall Combination with Microwave and Assisted Cooking Modes - Black Ore
Customer Rating
5
Multi Functional
on February 2, 2026
Posted by: ritan19_2810
[This review was collected as part of a promotion.] The electric combo wall oven is convenient with nice design and perfect fit size. The smart touchscreen connect to alexa or google assistant to control function. It work as microwave, air fryer or slow cooker.
Written by a customer while visiting influenster.com
Customer Rating
5
Great oven!
on February 11, 2026
Posted by: anyag20_5715
[This review was collected as part of a promotion.] This is the best oven we have ever had! I cannot believe how functional and durable this oven it. It heats so fast and holds the heat too. It is very easy to clean too!
Written by a customer while visiting influenster.com
Customer Rating
4
Getting to know you
on February 12, 2026
Posted by: PatchT
from OR
[This review was collected as part of a promotion.] Overall, loving my new combo wall oven. Lower oven is wonderful! Microwave/combo has been shutting off on me when used as a microwave. Not sure why it's occurring.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love our new combination ovens!
on February 16, 2026
Posted by: JohnKu
from FL
[This review was collected as part of a promotion.] Not only are they gorgeous to look at, the simple technology is great. Our previous oven was 20 years old. Glad we are updated to the new model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Innovative features and well designed
on February 16, 2026
Posted by: Wilinsj
from California
[This review was collected as part of a promotion.] I bought this about a month ago, so I am still testing its features. It does have the Assisted Cooking modes that are handy and so far I have tried the pizza and cookies settings. So far, so good. There is also a calibration adjustment available just in case (nice feature). The microwave is powerful enough, but you have to press a few more menu selections to do a quick 1 min setting, and the defrosting options are just meat or poultry. Overall the convection works well but we need to experiment with more dishes. We really like the design - sleek and easy to look at, and the clock is quite legible. The only issue (as with others) is that the chime for cycle end is not very loud. At least the phone app helps to monitor the progress and cycle end.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Microwave doesn't warm up food fast
on February 17, 2026
Posted by: Preinnzor
from New york
[This review was collected as part of a promotion.] I bought this thinking 'wow what an amazing space saver for my kitchen but I regret buying it. The microwave is extremely slow and does not heat up food like previous microwaves that I've owned. Ive checked the setting on this microwave and the heating is set on 100% but it definitely doesn't work at 100%. Don't make a mistake and buy this product because I regret it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921535.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921535.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Concerns
on February 17, 2026
Posted by: cattjadfljaljf
from Florida
[This review was collected as part of a promotion.] We purchased this unit to replace a similar model that stopped working and could not be repaired. Not sure we made the correct decision. Microwave has not worked out of the box. Have had one repair. It worked for a bit, now not working again so have a second service call scheduled. Spent 49 minutes on a call yesterday to order the "free" microwave air fryer tray, only to find that it is on indefinite backorder.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921579.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 921579.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Feels much more sturdy and solid than my old one.
on February 20, 2026
Posted by: Jim3of6
from Las Vegas, NV
[This review was collected as part of a promotion.] Nice to have something reliable for a change. Very happy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com