Customer reviews from kitchenaid.com
KitchenAid - 30" Smart Built-In Electric Double Wall Combination with Microwave and Assisted Cook Cycles - Black Ore
Average customer rating
4.2
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
8
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
87%of customers recommend this product.
(
13 out of
15)
Customer Reviews for KitchenAid - 30" Smart Built-In Electric Double Wall Combination with Microwave and Assisted Cook Cycles - Black Ore
Customer Rating
4
Would buy again.
on January 1, 2026
Posted by: 1GJC
from Atlanta Ga
[This review was collected as part of a promotion.] Purchase as replacement for 10 year old Kitchenaid wall oven combo. Surprised it failed after 10 years of easy use. New unit is very nice. We were concerned about new knobs/menu being too complicated. No worries. The screen is also a touch screen and is as easy to use as a smartphone. However, there is no easy way to obtain the support manual for the control tutorial pdf that explains the menu tree. It’s buried deep on the website and is NOT intuitive to locate. This is different from the owners manual. Both microwave and lower oven cook as exceed expectations except for alert/timer alarms. They are way too soft to hear even set at max loudness. We have good hearing but our home is large. If you are not in the kitchen you can miss the alert. It helps that they are connected to the smartphone app.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Ease of use
on January 4, 2026
Posted by: Rockmon
from Florida
[This review was collected as part of a promotion.] I was surprised how easy it is to use the electronic controls. I was looking at a GE model until I read one review stating it took multiple screens just to warm a cup coffee in the microwave. My wife would have disowned me if the microwave took a degree in engineering to use.
When first got the oven I looked for detailed instructions in the manual on its use. After not finding much I started to play with controls and found even the sub screens on functions easy to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Lots of New Technology
on January 5, 2026
Posted by: Shoeman
from Houston, TX
[This review was collected as part of a promotion.] We've been installed a couple of weeks but just now starting to use the unit after a major kitchen remodel. We need to watch some YouTube videos to learn more. But love the style and functionality we know it offers. Still waiting for our Microwave Crisper Pan that was offered at the time of registration. (Has it shipped?)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Oven works great but microwave does not.
on January 9, 2026
Posted by: NEED HELP FROM SOMEONE
from Texas
[This review was collected as part of a promotion.] I've called into warrantee services several times and they cant find a repair company to come to my area to try to fix my microwave. It turns on but doesn't heat. NOT HAPPY
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent wall oven
on January 10, 2026
Posted by: Master Pastry Chef
from Kissimmee, FL
[This review was collected as part of a promotion.] This oven replaced another KitchenAid that lasted 23 years. It's quiet, preheats quickly, and has some other great features, like the ability to check the status on an app. Definitely 5 stars, although there was a notice in the paperwork saying that upon registering, I would receive an email confirming that we will get a free microwave crisper tray. No email and no one appears to know anything about it when calling their support line. While frustrating, that doesn't lower the overall rating of the oven.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great for the functions we have used
on January 11, 2026
Posted by: IandS
from Tampa, FL
[This review was collected as part of a promotion.] We got the oven 3-4 weeks ago, and have used only the Bake and Convection Bake functions only, as well as the microwave- amazing results with all the usage so far. Haven’t tried the fancy air frier or baking pre-settings yet, but very happy with the results of the even baking (which was the reason for replacing the old kitchen aid). I had to adjust the temperature on few of the recipes - when baking at 350°F was required,,I had to bump it up, and when baking at 450°F was required, I had to cut the recommended time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great addition
on January 17, 2026
Posted by: Jerry73
from Central Indiana
[This review was collected as part of a promotion.] Bought the oven for a kitchen remodeling project and recently got the chance to start using the oven. Smart design with easy to understand features. Have used the microwave several times and it's really quiet with a pleasant chime when the cook cycle is complete. Only have used the oven a couple of times for some bacon and a pie with the oven cooking even from side to side. First time having KitchenAid appliances and they certainly are a step up from our last appliances.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com