Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Slide-In Gas Range with Air Cooking Technology - Black-on-Stainless
Customer Rating
4
Oven storage door a problem
on October 20, 2026
Posted by: LindaSand
[This review was collected as part of a promotion.] One thing I did not like about this range is that the drawer at the bottom is very hard to use. You can hardly get your fingertips into the groove to open the drawer.
[This review was collected as part of a promotion.] I would like to know more about using my product to its full potential. Very difficult to get any information other than the extremely limited manual that deals mostly with installation. I cannot figure out how to get the accessories-even went to the store where I purchased the appliance from and they were not able to help me. i would like to rate higher but learning how to use my new appliance has been a challenge. I had to call for service (they were very helpful) so they can correct the issue with setting my timer. Hope that goes well when they come o er.
[This review was collected as part of a promotion.] I love this oven. I do, however, wish it had a Proof setting. I also have a hard time using the panel to start the oven. I am thankful I can control it via my phone.
[This review was collected as part of a promotion.] The up down setting arrows are very difficult to press, also having to manually press the number of minutes one ant a time. Everything in the oven cooks faster than the directions on the recipe or box suggests. The bottom warming drawer is very flimsy . Cooktop is difficult to get clean. Would not buy this oven again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 28, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Gas Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24347787. We’re looking forward to hearing from you. Jacob W.
[This review was collected as part of a promotion.] The Whirlpool Gas Smart range does a fantastic job with stove top cooking. We especially like the center burner that provides even heat for a large griddle. Also, so easy to clean and manage.