Customer reviews from whirlpool.com
Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Convection Range with Air Cooking Technology and Steam Clean - Stainless Steel
Average customer rating
4.1
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
49
4 Stars
19
3 Stars
8
2 Stars
6
1 Star
8
80%of customers recommend this product.
(
37 out of
46)
Customer Reviews for Whirlpool - 30 in. Wide 5 burners 5.0 cu. ft. Freestanding Gas Convection Range with Air Cooking Technology and Steam Clean - Stainless Steel
Customer Rating
4
Minor Outgoing Quality Control Defect
on November 9, 2026
Posted by: Jeef12
[This review was collected as part of a promotion.] Oven works great as intended, all features as advertised with good part quality. The left most knob extends significantly more than the other knobs. The way the oven door handle curves it almost appears like this knob was supposed to be in the center to prevent accidental knocking of the knob. So it appears to have been misassembled at the factory, but has no functional impact.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks nice
on November 8, 2026
Posted by: Tduf
[This review was collected as part of a promotion.] Great new stove and oven. This is nice with the air fryer. Definitely suits our needs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Highly recommend
on November 6, 2026
Posted by: kare33
[This review was collected as part of a promotion.] This is my first time I am cooking with an air fryer. It has been easy to use, cleanup is fast and the crisping of foods works perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oven temperature failure.
on November 5, 2026
Posted by: Pulte
The stove does not hold the set temperature; it is set up to be. Set the temperature for to 425F; after it reaches the supposed temperature (click), it shows only 350F. Fifteen minutes later, the temperature drops to 275F. 45 minutes later, it is 150°F.
Response from whirlpool.comBy Branded Team, Consumer Care, November 5, 2026
We value your time and would like to look into the concerns with your Gas Range.
We have a handy Owner Center that can help with information on temperature concerns that can occur in your Range.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=18084
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25534784, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on temperature concerns that can occur in your Range.
https://producthelp.whirlpool.com/Troubleshooter?thispageid=18084
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25534784, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on October 27, 2026
Posted by: Jstmpt
[This review was collected as part of a promotion.] The Grates on the stove coating is wearing off already which is not acceptable. Plus the coverings of each gas burner have spots on them.
Written by a customer while visiting whirlpool.com
Customer Rating
5
NICE PRODUCT
on October 27, 2026
Posted by: mptjst
[This review was collected as part of a promotion.] we love our new stove and oven, product works very well
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features!
on October 23, 2026
Posted by: LadyShep71
[This review was collected as part of a promotion.] This gas range works way better than the one we replaced. The burners run hotter and the preheat heats up quickly. I have used the steam clean feature several times and it helps but doesn't loosen everything up. I also love the air fry feature. It's nice not having to haul out my bulky countertop air fryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor quality and design.
on October 16, 2026
Posted by: stevec7733
[This review was collected as part of a promotion.] Poor quality door and drawer. Poor surface design in my opinion. I purchased this online so I wasn't aware of these issues. I wish I had returned it and would not purchase again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 19, 2026
Thank you for your review. We regret to hear that your Gas Range design/quality is not living up to your standards. If you have any questions or concerns with your Range, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25311646, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25311646, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com