Customer reviews from kitchenaid.com
KitchenAid - 5.0 Cu. Ft. Slide-In Gas True Convection Range with Self Clean, Steam Clean, and 2-in-1 Burner - Juniper
Average customer rating
4.2
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
32
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
4
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for KitchenAid - 5.0 Cu. Ft. Slide-In Gas True Convection Range with Self Clean, Steam Clean, and 2-in-1 Burner - Juniper
Customer Rating
2
Not as good as I thought it would be. Dangerous.
on October 30, 2025
Posted by: will49b
from massachusetts
I'm sorry my old KitchenAid range broke. This replacement is far inferior. First off ... the exterior of the oven gets very HOT if you are baking something. The top front of the oven, just below the display is probably unsafe for children to touch. There should have been a warning about this. The sides of the oven get hot as well and I'm wondering how this might damage the cabinets on either side of the oven. Don't touch the back of the stove top where the vent is. That will give you a first degree burn in two seconds. Second ... as another reviewer mentioned there is no operating manual that comes with the range. Fortunately you can go to KitchenAid website and download a copy. Third ... the electronic preferences to set things like date, clock, F/C, sounds, etc are not very intuitive. Refer to the manual. BTW, the sound, even at a maximum setting is not very loud. And if you are preheating the oven, there is no sound that tells you the oven has reached temperature. Fourth ... there is one light on the oven front that indicates that ONE OF THE FOUR heating elements on the stove is too hot to touch. You have to examine all four. My old oven had a hot-indicator for each element on a display grid. Fifth ... there are only two oven racks. One holds an optional water reservoir for "steam baking." The other is for the broiler unit (I think). It is very difficult to insert this rack or to change positions within the oven. Otherwise, the stove portion of this range seems adequate. I've been using this oven for 2 days now. OH... when you first fire up the oven to bake or roast be sure to open a window because fumes come pouring out because of the protective oils applied for warehousing and transporting purposes. It really stinks. You should probably heat the oven to 500 degrees for an hour or so before you use the oven.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 3, 2025
Thank you for sharing your experience with us. We regret to hear that your Gas Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Range model/serial number, and reference Case # 831042.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Features, Good Quality
on November 11, 2025
Posted by: WI Cookers
from Wisconsin
[This review was collected as part of a promotion.] I love my new range. It has air fry and convection opens in additional to traditional heating. The burners on the top are four different sizes to match a wider range of pots. I also love the oval burner in the center. The only thing I don't love is the cook panel on the top. It stays cleaner when it's on the front.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the updated looks!
on November 15, 2025
Posted by: RBM2
from Germantown, MD
[This review was collected as part of a promotion.] I had the same model stove for the last 15 years and was happy with it so I got another one. Love the updated look and the fifth burner, but I’m very disappointed in the size of the storage drawer. It’s smaller and not as sturdy as the previous one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Purchase, I love it!
on November 16, 2025
Posted by: Fer07
from 620 Cool Canyon Trail
[This review was collected as part of a promotion.] I love the design and the quality, it’s easy to use and to setup the WiFi to connect with the oven. It makes the cooking experience more enjoyable and gives you time to do some other things while baking something.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inoperable oven; no support from Influenster.
on November 17, 2025
Posted by: hellodenver_6386
[This review was collected as part of a promotion.] Initially, I was elated to test and review this KitchenAid gas range. Once installed, all of the burners worked, and things seemed great overall.
However, I quickly discovered that the oven will not heat up beyond 150*. I’d already gotten rid of my existing range in order to make room for this KitchenAid one. I have now been without an oven for nine days. Even worse, I have reached out to Influenster for support on three occasions, but unfortunately I have not received a response yet. I’m hoping to receive a repair or replacement in time to cook Thanksgiving dinner.
However, I quickly discovered that the oven will not heat up beyond 150*. I’d already gotten rid of my existing range in order to make room for this KitchenAid one. I have now been without an oven for nine days. Even worse, I have reached out to Influenster for support on three occasions, but unfortunately I have not received a response yet. I’m hoping to receive a repair or replacement in time to cook Thanksgiving dinner.
The design looks nice, especially the control knobs. As it stands, this oven could not be considered valuable, as I cannot cook with it.
Response from influenster.comBy KitchenAid Team, Consumer Care, November 19, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/642979oxF or Direct Message on Instagram at http://spr.ly/642079ox2. When responding, please include your contact information and reference Case # 841576.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting influenster.com
Customer Rating
5
Impressed with updated features
on November 18, 2025
Posted by: kl2016_244
[This review was collected as part of a promotion.] We’ve recently upgraded to this KitchenAid gas range and while it looks similar to the previous model, we owned the improvements in the everyday details made a huge difference. It’s a little things that stand out to me like the soft light dimming. It’s subtle but makes the oven feel more elevated. The center burner is also absolutely worth it. Having that extra zone for big pots or griddles has been something we use a lot and I cannot imagine not having it. I’m also super happy with the updated control panel. With our older version, a single drop of hot liquid or steam could accidentally activate the touch controls, which is a hazard with small children and also just super frustrating. So this version requires a more intentional touch and that’s a huge plus. Other design updates are also better. The cleaner look of the bottom drawer with no exterior handle, keeps the front sleek and minimal And just cleaner as well. Overall, this range feels more refined and so if you’re upgrading from an older KitchenAid model the improvements might look small but in daily use, they really add up. Install installation and assembly was super easy. And lastly, and one of the most important parts is the cooking. I love that this has so many features like air fryer and steam cook in addition to what you would expect from arrange. Time will tell but overall impressions are 10 out of 10.
Written by a customer while visiting influenster.com
Customer Rating
5
Just what we were looking for
on November 19, 2025
Posted by: Brad1965
from Cleveland Ohio
[This review was collected as part of a promotion.] We have had our new range about a month. Still waiting on the free griddle that we we told we'd get, so that was disappointing
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Powerful and versatile
on November 23, 2025
Posted by: nelliec8_4910
[This review was collected as part of a promotion.] I was so excited to receive this stove. It fits perfectly.Love the look and the oven. It seems not as deep as my old one. Powerful and very versatile cooktop - has a center 2 in 1 burner perfect for a griddle. The advanced features are excellent- WiFi connectivity, Steam bake, Air Fry, Fresh Pizza; Air Bake. Easy to clean, stainless still, fingerprint resistant. So far I have noticed that the burners run on higher settings and it hard to do slow simmer. Not sure if this can be adjusted. As every new appliances it takes time to try every feature. I am up to the challenge and looking forward trying all of them.so far this stove has shown to be reliable. No complaints.
Written by a customer while visiting influenster.com