Customer reviews from https://www.asus.com
ASUS - ROG Rapture GT-BE19000AI Tri-Band Wi-Fi 7 Gaming Router - White
Average customer rating
3.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
0
Customer Reviews for ASUS - ROG Rapture GT-BE19000AI Tri-Band Wi-Fi 7 Gaming Router - White
Customer Rating
2
ROG Rapture GT-BE19000AI Problematic thus far.
on November 11, 2025
Posted by: Patrick R.
Frequency of use:Daily
Verified Purchase:Yes
The main issue that I am experience so far is: More often than not, when I login to the web GUI via http://www.asusrouter.com/Main_Login.asp. I am presented with a blank white screen with the following URL, http://www.asusrouter.com/index.html?current_theme=white. The only way to successfully get in to make any configuration changes is to reboot the router multiple times.
Response from https://www.asus.comBy CLM, November 12, 2025
Dear Patrick R.,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing issues logging in to the router using the web GUI. To resolve this, ensure your device is getting an excellent signal to the router and your internet service and connection are working properly. Additionally, try clearing your cache in your browser and attempt to login again. Furthermore, try to reset your router, and update the firmware if the router is running with an older version. The most current version is posted at: https://rog.asus.com/us/networking/rog-rapture-gt-be19000ai/helpdesk_bios/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing issues logging in to the router using the web GUI. To resolve this, ensure your device is getting an excellent signal to the router and your internet service and connection are working properly. Additionally, try clearing your cache in your browser and attempt to login again. Furthermore, try to reset your router, and update the firmware if the router is running with an older version. The most current version is posted at: https://rog.asus.com/us/networking/rog-rapture-gt-be19000ai/helpdesk_bios/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Limoman
Frequency of use:Daily
Verified Purchase:Yes
My old router was a 2016 Linksys EA9500, and it was good for what it was. I though it was time to upgrade and try to "future proof" as much as I could.
This router has blazing fast, stable speeds, paired with my fiber internet it reaches all corners of my house. Easy to setup, very intuitive. Big fan of ASUS products.
Written by a customer while visiting https://www.asus.com