Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
69
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
4
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Customer Rating
5
Perfect!
on November 5, 2025
Posted by: aliciab374_1751
[This review was collected as part of a promotion.] They just installed this gorgeous dishwasher this morning and I’m blown away! The quality is amazing! It also looks so sleek and high end! It was definitely a step up from my previous dish washer. It have amazing features and is great at getting my dishes spotless! Love love love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Installed 3 weeks:have plastic pieces breaking off
on November 5, 2025
Posted by: MaxersMommy
[This review was collected as part of a promotion.] Really not impressed with this dishwasher. I purposely spent more money thinking this was quality. The red pieces of plastic inside are breaking off during washing cycles. I find them on the bottom drain area. I have to throughly clean off my dishes Before going into not the washer, or they are not cleaned well. So upset and frustrated! The racks are not as strong as described either. If I could return this I surely would.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 10, 2025
We regret to hear that your Dishwasher is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #834357.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #834357.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice and quiet!
on October 31, 2025
Posted by: laurent277_2255
[This review was collected as part of a promotion.] It’s a very quiet dishwasher which is nice! I think it cleans very well and there’s a ton of room for dishes. It looks sleek and beautiful as well. My only complaint is I feel it doesn’t dry the dishes very well, they are usually still wet even after selecting the dry option.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good quality overall
on October 18, 2025
Posted by: Tomky
[This review was collected as part of a promotion.] Beautiful color,very quiet and has a well planned interior. Interior light is nice as is the clock telling you how long it will run. We are very happy with our choice so far!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great
on October 1, 2025
Posted by: edlubasha
[This review was collected as part of a promotion.] Love my new dishwasher!
Drying well, excellent clean and quiet.
Drying well, excellent clean and quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!!!
on September 26, 2025
Posted by: rosie18445_427
[This review was collected as part of a promotion.] My husband and I installed and it was fairly easy! We are very happy with how this gets the dishes extra clean! This machine is SUPER quiet! You will not even know it is running. I love the stainless steel interior. When it is done with the cycle, the door opens for the drying cycle. It dries well! Super efficient and I could not be happier with this unit!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleans and dries wonderful, sleek design ❤️
on September 26, 2025
Posted by: tonys48_9376
[This review was collected as part of a promotion.] Wow wow!
Wonderful cleaning. No noise (except the buttons of course)
Dries completely. I love the color and how sleek it is 😀
I recommend kitchen Aid 100%
Wonderful cleaning. No noise (except the buttons of course)
Dries completely. I love the color and how sleek it is 😀
I recommend kitchen Aid 100%
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid has one me over.
on September 25, 2025
Posted by: austinr7_9991
[This review was collected as part of a promotion.] I chose to install this dishwasher myself, and right from the moment I unpacked it from the shipping box, I was impressed by the build quality. The unit is well-insulated and offers thoughtful features that set it apart from other brands. One detail I particularly appreciate is the built-in drip tray underneath, designed to catch leaks, a feature I haven’t seen before.
The design is also stunning. We selected the Juniper finish, which is a rich, grayish green that feels both modern and timeless. I was especially excited to see that the handle also came in a metallic Juniper green, something I’ve never seen offered before on an appliance. I also like that KitchenAid offers multiple handle options, including a brass finish, which we’ll most likely switch to later to coordinate with the rest of our kitchen.
Inside, the dishwasher includes LED lighting that makes it easy to see everything, along with highly protective stemware racks. It also has three full levels that are actually usable, unlike our previous dishwasher from another brand, where the top rack was essentially useless and had to be removed. This KitchenAid model also offers a dedicated wash cycle for just the top rack, perfect for smaller loads.
Additional features like sanitize cycles, multiple drying options, and even a setting that automatically opens the door at the end of a cycle to aid drying make it stand out. I tested that feature last night for the first time, and it worked perfectly. The cleaning performance overall is excellent, every dish came out spotless.
I’m highly impressed with this dishwasher and can confidently say that KitchenAid has won me over.
Written by a customer while visiting kitchenaid.com