Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
69
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
4
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Customer Rating
5
Still The Best
on February 5, 2026
Posted by: Marshall & Caroline
from Braselton GA USA
[This review was collected as part of a promotion.] I remember my grandmother's built-in KitchenAid (By Hobart) Dishwasher from my childhood in the 1950s--an electro-mechanical wonder of its day. Small wonder that my parents bought a KitchenAid for our home in the 1960s. Their front-loading, slide out racks made loading and unloading simple and straight forward compared to portable units that had to be attached to the kitchen sink faucets and were top-loading and unloading--a real inconvenience.
Choosing KitchenAid was a no-brainer and with more features than ever! I love the third rack for small items and the very versatile bottom and center racks that allow for any number of items of various sizes and shapes that fit securely without rattling around in the cycles. Oh! And quiet!!! I checked three times on the first run-through to be sure it was even on! The lighted displays and digital count-down to finish are a super-nice feature that lets me know NOT to open the door prematurely and perhaps risk getting an unexpected shower. And, finally, I love when, at the end of the dry cycle, the door opens to 1. Let me know the cycle has finished, and 2. to let the glassware, silverware and dishes cool down.
Well, KitchenAid, you've done it again and, after well more than half a century, you're still the best!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I’m Impressed
on February 4, 2026
Posted by: MAR49
from Tucson, Arizona
[This review was collected as part of a promotion.] I wasn’t expecting to like the third rack. The ones I seen in the past didn’t hold much, but this third rack holds my small containers and frees up the second rack. The lack of a low rinse aid light is made up with an easier to fill rinse aid dispenser. My deep cups and glasses get cleaned which has been an issue with other dishwashers. I’ve been impressed and pleased with the performance so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love all the cool features
on January 28, 2026
Posted by: NMcN
[This review was collected as part of a promotion.] The overall rack layout is so conducive to getting all my pots and pans fit in, and the top rack is fantastic. Also, another thing I love about this dishwasher is the option to have the door open a few inches when it’s done.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fits so much
on January 18, 2026
Posted by: Alv81
from Los Angeles
[This review was collected as part of a promotion.] This dishwasher was an upgrade from an older one when we bought our townhouse. I wanted it because of the bigger third rack and the spacing and I’m so glad I made that choice, it fits so much more than I had thought possible. I cook a lot for a fam of 3 so not so many plates as multiple cooking items and utensils and this works well for that. The one thing I have found is any water puddles on glassware or mugs or anything will remain even with the pro dry cycle chosen. It’s very quiet too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
seems good so far!
on January 9, 2026
Posted by: bgame
[This review was collected as part of a promotion.] seems to be a good dishwasher so far and Inlike how it opens when it’s done!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not impressed - immediate issues from the start
on January 6, 2026
Posted by: Paul R1
from Phoenix, AZ
[This review was collected as part of a promotion.] I've always loved Kitchenaid dishwashers, except for this one. From day one it was making an obnoxious howling sound. It had a warranty repair done on it, three weeks after installation. The sound went away briefly, but now it's back. I'm going to have to get it completely replaced. Aside from this issue, it does a good job.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 9, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 897254
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love my KitchenAid
on December 27, 2025
Posted by: EvieP
from Phenix City, AL
[This review was collected as part of a promotion.] I love my new KitchenAid. It is sooo quiet you can hardly hear it running. It cleans beautifully and everything comes out dry. The third rack is great; I can even put small bowls and cups on it. Love the light inside. Definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poor Poor Poor
on December 26, 2025
Posted by: Product horrible
from Catawissa Missouri
[This review was collected as part of a promotion.] Waited a week for the appliance to come in. Failed on first load. Took a week for service only to wait another week for the part, Failed again on first load. Given a week and half date for service to come back out.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 887879
We look forward to speaking with you.
Kari V.
We look forward to speaking with you.
Kari V.
Written by a customer while visiting kitchenaid.com