Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
69
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
4
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack, Advanced ProDry, Ultra-bright LED Lighting - Black Ore
Customer Rating
5
Excellent High End Dishwasher
on July 23, 2026
Posted by: Mr. Chuck
[This review was collected as part of a promotion.] This KitchenAid dishwasher has been a great purchase. Its capacity, interior lights, cleaning, and pop-open door drying is outstanding. It’s extremely quiet, too. I like the ability to see the control panel content even when the door is closed. Always been a KitchenAid fan and this appliance nails it. Highly recommended even with the higher price tag.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Failed Mid-cycle
on July 15, 2026
Posted by: roadczar
Complete failure after only a couple of months of ownership.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 15, 2026
We are truly sorry to hear about the trouble you're having with your KitchenAid® dishwasher. We understand how frustrating it is when an appliance you rely on stops working, and we would appreciate the opportunity to help make things right. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #986234.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #986234.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Outstanding Performance and Features
on July 14, 2026
Posted by: Cestmoi811
[This review was collected as part of a promotion.] I love this dishwasher! It's super quiet like my previous KitchenAid, and does a fantastic job of cleaning and drying the dishes as I expected it would. But the capacity is SO much greater! I don't know they did it, but it holds so much that I usually have to run it before it's completely full because I ran out of flatware or glasses. And the light? I don't think I can ever consider another dishwasher that doesn't light up when I open the door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Outstanding Features & Performance
on July 12, 2026
Posted by: Babs1954
[This review was collected as part of a promotion.] Our new Kitchenaid dishwasher is great. Al dishes come perfectly clean and the drying cycle with automatic door opener is fantastic. Having a light inside a dishwasher is a game changer. While we haven’t found the need to use the top 3rd shelf yet, it’s nice knowing that it’s there. Capacity is great
And it’s extremely quiet.
And it’s extremely quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent upgrade in dish cleaning
on June 18, 2026
Posted by: j989
[This review was collected as part of a promotion.] This dishwasher does a great job getting the dishes clean and dry. Capacity is excellent, and I love the third rack for extra drinking glasses, something we always need more room for in our family with multiple kids. I got the LED light version, which is a nice to have perk but I don't really seem to notice it very often, so the model without it may be the better economical purchase. It's definitely quiet, quieter than our older dishwasher by a long shot. It doesn't intrude on our dinner table conversation which is just six feet away. We've had it six months and I haven't had to clean the filter once. I'd be happy to buy this kind of dishwasher again in the future.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It's a WIN!
on June 18, 2026
Posted by: MrDan
[This review was collected as part of a promotion.] This dishwasher is so sleek, it actually looks nice in my kitchen.I love the third rack in the top and we are getting so much use out of that and there is so much space we can never fill it to capacity. This model is also super quiet and the LED light a nice touch. So far ever load we have run comes out sparkling clean and dry.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great!
on June 16, 2026
Posted by: peaceful acres ranch
[This review was collected as part of a promotion.] We have had no problems with the washer so far and love the top pull out drawer. for silverware.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!
on June 16, 2026
Posted by: NateManT
[This review was collected as part of a promotion.] We have had this dishwasher now for six months and have nothing but good things to say about it.
Dishes always come out, clean and dry and never seems to leave any food residue like our old dishwasher did. It runs very quiet and we like having the LED light feature on the inside of the dishwasher as well
Dishes always come out, clean and dry and never seems to leave any food residue like our old dishwasher did. It runs very quiet and we like having the LED light feature on the inside of the dishwasher as well
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com