Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Stainless Steel
Average customer rating
4.3
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
128
4 Stars
55
3 Stars
13
2 Stars
7
1 Star
10
81%of customers recommend this product.
(
129 out of
159)
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Tub Dishwasher with Third Level Utensil Rack and 47 dBA - Stainless Steel
Customer Rating
2
on October 17, 2026
Posted by: Boou
[This review was collected as part of a promotion.] This dishwasher feels like junk! Our former KitchenAid dishwasher was solid, lasted 24-1/2 years. Can't imagine the new KitchenAid lasting more than 3 to 5 years. Everything on this new dishwasher is half the weight of the former one. I'm surprised the bottom rack doesn't break holding the dishes its sooooo thin. When time for a new dishwasher, I will definitely do my research.
Response from kitchenaid.comBy Kitchenaid Social Team, Consumer Service, October 20, 2026
Thank you for sharing your experience with us. We regret to hear that your Dishwasher quality/design is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322776, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25322776, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Exceptional at its main function
on October 17, 2026
Posted by: NH in NH
[This review was collected as part of a promotion.] "The function of a dishwasher is to clean and dry a full load which this does exceptionally well. The dishes, glassware and silverware consistently look great and the door opening to cool the load is something I did not care about but now I appreciate, plus it airs out the chamber so no musty build up. Great feature.
*The control buttons are easy to work with and easy observe what part of the cycle the load is at. Love this.
*The main reason I did not list this as 5 star is the shelving movement is wonky, not a smooth in & out slide. I actually worry something will break.
*Additionally, the top tray has limited usage because there is not much depth as the silverware slots take up available head space....why have silverware slots if you have a silverware basket below?
*Finally, it is quiet but not silent which is fine with us as we used to have to out our ear to our old dishwasher to make sure it had started.
*The control buttons are easy to work with and easy observe what part of the cycle the load is at. Love this.
*The main reason I did not list this as 5 star is the shelving movement is wonky, not a smooth in & out slide. I actually worry something will break.
*Additionally, the top tray has limited usage because there is not much depth as the silverware slots take up available head space....why have silverware slots if you have a silverware basket below?
*Finally, it is quiet but not silent which is fine with us as we used to have to out our ear to our old dishwasher to make sure it had started.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
My Husband Loves It Too!
on October 16, 2026
Posted by: Gingersnap Grandma
[This review was collected as part of a promotion.] We love our new dishwasher! The flatwear slideout tray makes it so easy to load and unload. The best feature is how incredibly quiet it is during the cycles. The dog food can covers stay put and there is no detergent residue
taste on our dishes. The stainless interior is so much better than the plastic interior of our old dishwasher.
taste on our dishes. The stainless interior is so much better than the plastic interior of our old dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
CLEANS WELL
on October 16, 2026
Posted by: EMOT
[This review was collected as part of a promotion.] This washer replaced a Maytag that leaked all over my kitchen floor causing water damage. This washer seems quieter and I like the rack placement which allows you to stack alot of various sized dishes.The washer does a good job cleaning all food residue off glass wear and plastic items.Hopefully this washer last more than 5 years. (maytags life)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good product, not silent.
on October 16, 2026
Posted by: Bolb27
[This review was collected as part of a promotion.] The motor is strong and the vibrations can be heard throughout the house. Do not operate while experiencing a headache.
Everything else seems to work great.
Everything else seems to work great.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Want larger silverware container on bottom rack
on October 15, 2026
Posted by: BetsyBeau
[This review was collected as part of a promotion.] Cleans well. Silverware compartment on bottom rack hold less silverware than our 3 yr old model of essentially same dishwasher. Want the old compartment back. Can’t mix silver plate on bottom with stainless on top rack.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Third rack
on October 15, 2026
Posted by: Terry1295
[This review was collected as part of a promotion.] This dish washer is so nice. The inside is big and fits a lot of dishes and glasses. The third rack for silverware is great. Our silverware dry completely!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on October 15, 2026
Posted by: ThatyAlves
[This review was collected as part of a promotion.] Loving it, great dish washer, everything always sparkling clean! Great drying system! Worth paying extra for it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com