Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack and Advanced ProDry System - Juniper
Average customer rating
4.6
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
65
4 Stars
14
3 Stars
6
2 Stars
1
1 Star
1
94%of customers recommend this product.
(
72 out of
77)
Customer Reviews for KitchenAid - 24" Top Control Built-In Dishwasher with 360 Max Jets Third Rack and Advanced ProDry System - Juniper
Customer Rating
4
Amazing wash, but not as quiet as advertised
on January 23, 2026
Posted by: Dan.M
from Montana
[This review was collected as part of a promotion.] This dishwasher was a massive upgrade compared to our older basic unit, with the ability to fit so many more dishes, both oversized thanks to the deep tub design, and small thanks to the third rack. We love it in every way, however, I have to deduct a star because while at times in the cycle it’s likely the 44db advertised, when the motor is running it is closer to 55db. It did quiet down some after the first few cycles as others on forums have stated, but it is still louder than expected. If it didn’t seem to be a shared gripe on the internet I’d think we got a lemon.
Aside from the noise level, this dishwasher excels in every way. I especially like the door pop option as we will often run the dishwasher before leaving for a day or two, so the moisture is not trapped inside when we return. The third rack design is much more functional than a simple flat tray, and allows so many more of our cups and small bowls to accumulate before we have to run it. We’ve honestly found ourselves having to run it before it’s full because we’re out of dishes, that’s how much room it offers while still giving dishes a thorough cleaning!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on January 31, 2026
Posted by: Mam123
from San Antonio, TX
[This review was collected as part of a promotion.] We have been using for the last month and it is very quite and easy to use. We have really enjoyed it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Happy!
on January 31, 2026
Posted by: Matthew13
from West Bend, WI
[This review was collected as part of a promotion.] Spacious, quiet and does a great job cleaning and drying dishes. Efficient delivery and installation. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet!!
on February 1, 2026
Posted by: Mary Ann 1956
from Piedmont SD
[This review was collected as part of a promotion.] This dishwasher is so quiet I have to make sure I turned it on.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleaning
on February 2, 2026
Posted by: Bev61
from Maryland
[This review was collected as part of a promotion.] I had Kitchen aid year’s ago and couldn’t wait to get another
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
New Dishwasher after 18years First KitchenAid
on February 4, 2026
Posted by: STARLOARD89
from Colorado Springs
[This review was collected as part of a promotion.] This was replacing a 18yr old dishwasher from another brand. I looked at hundreds of dishwashers across all the brands. I bought this one due to features, made in US and appearance as I was tired of looking at shiny stainless steel in my kitchen and this new Black Ore color was nice. This washer shares many of the same features, parts and design as the Whirlpool but with a few nicer touches. It cleans well. I don't think its as quiet as they claim but its much quieter then my old washer. The door and handle are solid. The controls are very sensitive probably to much so when wiping down. I do like the 4 second count down after you press start. The door opener is neat for people like me that dont use the heat dry cycles on my washers here in Colorado where it super dry. I never used it my old 18yr washer either. All the heat can reduce component service life. The door does not drop but its a bit stiff when laying all the way down. The racks are nice but the middle and top rack could be made to slide easier in and out and do feel a bit mid grade. Most companies never get this right when its so simple. The racks load well and have good tine pattern for the most part but the lanes could be wider. The dryer vent near the floor is a in different position then the Whirlpool. Depending on who much you use heated dry if you have wood floors the vent near the floor could be an issue. I found the sound insulation blanket cheap and crappy. For a few more dollars it could have been better. It has a louder drain cycle then I expected and more so then compared to an older much cheaper 18yr old washer. Ejection pump to the drain was not analyzed well. Time will tell how long it lasts. I only run 1-2 loads a week by myself. I certainly did not like trying to remove the plastic wrap from the door. The assembled it with the wrap stuck between the door panels and it was nearly impossible to remove without taking the door part and Im not using a razor blade to score and nick the steel. I still have bits and pieces around the door and control panel. Not happy about that. There were a few small corners where the steel angle bends were missing paint coating like 1-3mm points. The assembly instructions need work and you have to log into the website to get the complete instructions. They are missing some important notes about assembly the bottom access panel so it doesn't jam up on the vent on the bottom of the door. For a unit at this price point providing complete installation instructions should be a given. The leak detection is a nice feature. The leak pain should cover more then the water inlet though.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great machine with quirky feature
on February 6, 2026
Posted by: Samehh
from New York
[This review was collected as part of a promotion.] “This is a great machine overall and it gets the job done well, but it has a few quirky features that take some getting used to.
• The spacing on the bottom rack tines is too wide, so when you load dishes (especially plates), they shift around or even tip/fly over dramatically every time you open the door.
• Cycle run times are very long—often longer than expected for everyday loads.
• The top touch buttons are extremely sensitive; even a light hand brush or accidental touch restarts the cycle or messes with settings until you hit ‘cancel’ or ‘clear.’
Once you adapt to these quirks (like loading more carefully or using the control lock if available), it performs reliably—but they’re noticeable annoyances upfront.”
• The spacing on the bottom rack tines is too wide, so when you load dishes (especially plates), they shift around or even tip/fly over dramatically every time you open the door.
• Cycle run times are very long—often longer than expected for everyday loads.
• The top touch buttons are extremely sensitive; even a light hand brush or accidental touch restarts the cycle or messes with settings until you hit ‘cancel’ or ‘clear.’
Once you adapt to these quirks (like loading more carefully or using the control lock if available), it performs reliably—but they’re noticeable annoyances upfront.”
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So quiet!
on February 7, 2026
Posted by: Coachbaker9
from CA
[This review was collected as part of a promotion.] We purchased this because we installed a KitchenAid dishwasher at our vacation home. We love how quiet it is and the dishes are spotless. The door opens to finish the drying process which is also a great feature. We love this dishwasher!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com