Customer reviews from kitchenaid.com
KitchenAid - 24 inch Front Control Built-In Dishwasher with Third rack and ProDry System - Juniper
Average customer rating
4.5 out of 5
4.5
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
124
4 Stars
24
3 Stars
7
2 Stars
5
1 Star
7
87%of customers recommend this product. 
(
120 out of 138
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 24 inch Front Control Built-In Dishwasher with Third rack and ProDry System - Juniper
Customer Rating
5 out of 5
5
Great dishwasher
on October 15, 2026
Posted by: JFagundes
[This review was collected as part of a promotion.] Washes, cleans, and dries perfectly. It is very quiet and the extra rack makes it an extra large capacity.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Easy to use and extremely quiet
on October 15, 2026
Posted by: Der66
[This review was collected as part of a promotion.] Cleans very well. Third rack is extremely useful as it is designed for utensils and plates, glasses, etc. Door automatically opens when it completes drying cycle so things air dry.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Do not buy at any price
on October 15, 2026
Posted by: Stick with Bosch
[This review was collected as part of a promotion.] Express Wash and dry takes over 2.5 hours! There is no timer on the control panel. Will never be able to use other cycle settings because they take 4 and 5 hours. The racks feel cheap, the .44DBA is louder than my Bosch 48DBA was. I absolutely despise this dishwasher.
Response from kitchenaid.comBy Kitchenaid Social Team, Consumer Service, October 16, 2026
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25308595, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Pretty good
on October 15, 2026
Posted by: LisMcBee
[This review was collected as part of a promotion.] Cleans well on the express setting. Leaves most items dry and spot free. The prongs are a little farther apart than my last dishwasher, so my dishes don't fit as well or stand up as easily. The silverware holder won't hold a lot of my forks and knives because the holes are too small. There are a couple side spaces I can use, but it's frustrating. The top third rack can hold bowls along with some silverware, which is very helpful. It's fairly quiet, but a bit louder than my last dishwasher which GE doesn't make anymore. It looks great and, overall, I'm happy with it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Very quiet
on October 15, 2026
Posted by: 9 cap
[This review was collected as part of a promotion.] The dishwasher does a good job cleaning and is very quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
on October 15, 2026
Posted by: dwash33333
[This review was collected as part of a promotion.] We are so pleased with our new dishwasher. Dishes clean and dried, even black plastic,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Disappointing
on October 15, 2026
Posted by: AJ87
[This review was collected as part of a promotion.] This is the third Kitchen Aid Dishwasher that I have owned. It is the first one that I have not been pleased with. The quality is significantly poorer than the previous two. The racks are poorly designed. I was excited about the third rack and the possibility of being able to load more glassware in particular, but I have found that the middle rack allows me to load fewer glasses than my previous Kitchen Aid, so I haven't gained anything. I does not dry as well as my previous dishwasher. We bought the top of the line dishwasher expecting to be able to put more in and dry better with the feature that pops the door open when the cycle is complete. Unfortunately, neither of those is the case. The one thing that I am very happy about is how quietly it runs.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Kitchenaid Social Team, Consumer Service, October 16, 2026
Thank you for sharing your experience with us. We are truly sorry to hear that your Dishwasher's design has not met your expectations. If you have any questions or concerns regarding your Dishwasher, please feel free to connect with us through any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out to us via social media (Facebook or Instagram), please include your case number, #25308363, along with a brief summary of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great so far
on October 15, 2026
Posted by: Jacd
[This review was collected as part of a promotion.] The dishwasher is only a week old but so far it has worked great. Dishes are sparkling and it is really,really quiet.
Written by a customer while visiting kitchenaid.com
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