Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Super sharp picture
on July 20, 2025
Posted by: Jazzman3557
[This review was collected as part of a promotion.] It's amazing how sharp the picture is. Details just pop. We just got the tv connected and we are still learning everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice tv with issues
on July 23, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] The picture is nice BUT there is a black hold in tge middle of the picture. It is very noticeable.
A repair man is supposed to come out but I haven’t heard anything.
Samsung is the only tv I have owned.
A repair man is supposed to come out but I haven’t heard anything.
Samsung is the only tv I have owned.
Value
3
Response from Samsung USBy Samsung Advisor, July 23, 2025
Hi Ronnie,
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Happy Now?
on October 14, 2025
Posted by: JimboTelevision
[This review was collected as part of a promotion.] You clowns have been on my back to review this thing since it was delivered. Here's my review: It's a TV that I watch TV shows and movies on. It works. It shows me moving pictures and makes noises that seem appropriate for the moving pictures I am watching. Happy now, you pests? I'll never buy one of your products again, clingy weasels.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
JimboTelevision,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Not the Samsung I’m used to!
on August 20, 2025
Posted by: Teachit
from Niles, Illinois
Bought this tv yesterday. Did the setup and it was confusing to say the least. I’ve set up many TVs and most are straightforward and intuitive. I’ve even set up other Samsungs and this was by far the worst for set up. Now for the actual picture. Right out of the box the picture was not very good. Picture was “washed out” and just didn’t look right compared to our other TVs. Tried online suggestions for correcting colors and sharpness of image. Nothing improves the picture. So disappointed in this Samsung!!! Our cheapy TV, all our other TVs (all 6) are so much better. Our other Samsung (older set) is fine. Plus it has a mind of its own. After turning it off and then returning to watch tv it goes into Samsung plus instead of our satellite provider. This issue just started. At first at least when set was turned on we had our satellite on. And I HATE the remote. Even had our son over to help with adjustments and settings with no luck. Very disappointing product!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, August 22, 2025
Hi Teachit,
We appreciate your feedback and are glad you reached out to us. There are a few adjustments you can make that may improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
Finally, while your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback and are glad you reached out to us. There are a few adjustments you can make that may improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
Finally, while your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Tv is Great
on August 22, 2025
Posted by: Love2Shop
[This review was collected as part of a promotion.] I love everything about the tv but my favorite features is how I can call my phone I can change the brightness settings and it is it has Bluetooth that is really cool. I couldn't find my cables to my sound bar and was and to use the Bluetooth and every time I turn on the TV it asks me if I want to connect it to the sound bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS TV HAS GREAT FEATURES
on October 16, 2025
Posted by: ddlu253
[This review was collected as part of a promotion.] Love the clarity of the picture. The remote is self explanatory .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It was excellent
on June 27, 2025
Posted by: Dino9884
[This review was collected as part of a promotion.] It wasexceptional for all my gaming needs and movies were crystal clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best screens I've seen.
on June 29, 2025
Posted by: Wildbill
[This review was collected as part of a promotion.] This flat screen has the best picture I've ever encountered and it's light weight sleek design is awesome. I do all ny streaming with it and it's just a blast.But I am looking for a bigger version because I like bigger like 85 inches. Plus samsung is the only tv I've ever liked even before I was able to afford my own.U just can't go wrong with samsung, im not sure what is I'll never buy anything but for the rest of my life for sure.There very ez to use and people friendly rite out of the box.So do yourself a favor and by yourself a new samsung you will not be disappointed.
Value
5
Written by a customer while visiting Samsung US