Customer reviews from Samsung US
Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
319
4 Stars
36
3 Stars
24
2 Stars
8
1 Star
7
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Samsung - 85" Class U7900 Series UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Great features and pictures
on September 10, 2025
Posted by: TjVerner
[This review was collected as part of a promotion.] I use my Samsung YV to watch over the air television, internet surfing, virtual doctor's visits, for watching movies/TV shows, listening to music and playing games with the Samsung game app and also with my PS3.
Graphics, sound and color saturation is excellent. There are so many features that I have yet to crack the surface. Everyday, I'm learning something new.
It sometimes seems as if I'm actually in the picture. I love my television and believe that this is one of the best television purchases I've ever made. The value is great,as well.
I broke my ankle, leg and elbow, at the same time, all on the same side. I'm homebound so I decided to purchase a new television for my bedroom. I'd like to thank Samsung, for it has helped pass the time with wonderful entertainment and a great distraction learning what my television is capable of. I learn something new everyday.
If you're researching and considering purchasing a new television, you can't go wrong, with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on September 11, 2025
Posted by: BBAudi
[This review was collected as part of a promotion.] I love this TV, it works amazing the best TV I have ever bought.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed in overall TV
on September 22, 2025
Posted by: Buddy2314
[This review was collected as part of a promotion.] News, Movies, Sports. No hookup for VCR and Remote has no numbers or repeated button.
Value
2
Response from Samsung USBy Samsung Advisor, September 22, 2025
Hi Buddy2314, Thank you for your feedback. Please know the U7900 TV can connect to external devices via HDMI, Bluetooth, coax, USB and Wi-Fi. To access numbers on your remote, press the top left button with "123" on it. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a beautiful picture
on October 14, 2025
Posted by: bat911pa
[This review was collected as part of a promotion.] I love this TV. I would never have any other brand of TV except for Samsung. All Samsung TVs I have owned have had the most beautiful pictures compared to any other brand that I have had. I would recommend Samsung TVs to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best bang for your buck.
on October 16, 2025
Posted by: GsNp667
[This review was collected as part of a promotion.] Transition to it through smart view setup was seamless. Able to save it under my account for warranty then sign in with a new account for my sister in law to control it from her phone.
She's extremely happy with it as a gift.
Looking to buy more now for upgrades on my 2018 55" model!!
Looking to buy more now for upgrades on my 2018 55" model!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Anime watcher review
on October 16, 2025
Posted by: Mariahfatality
[This review was collected as part of a promotion.] Personally I really like to watch anime on it and it’s way better than my TCL. It’s the only Samsung tv that is affordable and I wish it was 120 refresh rate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
THIS PRODUCT SHOULD BE SADSUNG
on October 19, 2025
Posted by: 1SADSUNG
[This review was collected as part of a promotion.] it is quite frustrating with the use of such a small remote. the buttons dont light up and since my fios remote is not properly paired to the tv i am stuck having to use the small remote that came with the tv. i do not like how the tiles are all over the place which just makes things more difficult to find. the remote is not voice activated like most of the other newer ones i have seen and the volume is very awkwardly set up as well. to change channels and use the volume the buttons must be toggled a certain way which is also annoying. it makes the experience a lot more stressful than necessary. the tv also is constantly freezing and pixelating. it seems more blurry on multiple channels. it is not good for visually impaired or neurodivergent people who have disabilities.
Value
2
Response from Samsung USBy Samsung Advisor, October 20, 2025
Hi 1SADSUNG,
We appreciate your feedback on the U7900 TV.
To ensure performance is optimized on your TV, please check the Firmware is up to date. Go to Settings> Support> Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you still notice blurring or pixelating on your channels, the issue you’re encountering may be related to network strength or stability. We recommend the following steps:
1. Connect to a 5GHz Wi-Fi network, if available
2. Use a wired LAN connection for increased stability
3. Reposition your router to reduce obstacles between the TV and the router
Finally, if you need help setting up a third-party remote or have any questions, please do not hesitate to reach out to us. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
We appreciate your feedback on the U7900 TV.
To ensure performance is optimized on your TV, please check the Firmware is up to date. Go to Settings> Support> Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If you still notice blurring or pixelating on your channels, the issue you’re encountering may be related to network strength or stability. We recommend the following steps:
1. Connect to a 5GHz Wi-Fi network, if available
2. Use a wired LAN connection for increased stability
3. Reposition your router to reduce obstacles between the TV and the router
Finally, if you need help setting up a third-party remote or have any questions, please do not hesitate to reach out to us. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Product
on September 24, 2025
Posted by: Zampa26
[This review was collected as part of a promotion.] I was glad to purchase this Samsung TV . It was a great price and easy to set up . The remote takes some time to learn , but once you get the hang of it, it is easy to use . The picture quality is outstanding ,and very clear . I had 2 other Samsung TV's that lasted a long time , so buying another was with no hesitation . I would purchase this product again .
Value
5
Written by a customer while visiting Samsung US